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J. Tarquini and Sons, Inc.

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J. Tarquini and Sons, Inc. Reviews (3)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: I agree with and but and are unreasonableThe stones are in good condition nowIf the asphalt level is corrected right now then the stones will not be subject to problems due to the paving and hence any faulty stones will be *** ***' responsibilityBut the paving company wants to wait, which may cause the curbing to unravelThat is the core of the entire problemsGiven that we agree on condition 3, condition does not make senseTarquini and Sons should talk to *** *** about this, but as the home owner, from my perspective, the responsibility of fixing any loose stone given the circumstances must be placed on Tarquini and SonsI disagree with 2, because again, given that we agree on condition 3, even one loose stone indicates that indeed there's a problem with the asphalt level (that will be the second confirmation of the problem since we already had loose stones once), and hence immediate action must be taken at that time and not delayed any further, as the business is trying to do nowTherefore, I have to insist that within years warranty period, as soon as one stone becomes loose without suffering exterior force, Tarquini and Sons must take action according to the guidelines laid out in the previous response.
Regards,
*** **

I agree to all the above except1) All loose stone should be repaired by GG as in there warranty2) Set a limit of 10-15 stones coming loose before resurfacing driveway. Replacing entire driveway because of 1 stone is not practical.3) Stones comes loose on its own merits and not being damaged by outside interference such as being drove over or hit by plow.4) If driveway does need to be re-placed it will be done so within 60 days, weather permitting.

At the time we were grading the stone driveway, before we paved, she constantly insisted that we give her as much reveal on the cobble stones as possible. [redacted] told her it was set up for 2" reveal and she told us to giver her more. We obliged and graded so that our final...

paving covered the existing concrete, holding the stones in place,  which left about a 3" reveal through out the driveway. I believe there were about 10 stones that came loose. Possibly by being run over as [redacted] told me there were tire marks on the landscape area where stones were loose. ** went back and reinforced those stones. The home owner further complanied about stones coming loose in the future. After much back and forth I told her I would give a warranty of 2 years to reinforce up to 20 stones if they came loose. (even though I never installed the stones to begin with) If more then 20 stones came loose during that time I would resurface the driveway to bring up to the 2" reveal. She refused this citing she believed I should give a 5 year warranty on the stones as I did on the driveway. I think she wants me to install asphalt along the stones only which I cannot do as it will look like a patch and the driveway will be uneven and stop the water flow. Furthermore I believe the stones are in solid shape as ** checked each stone when they went back to re-inforce the loose stones. Tell us why here...

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Address: 504 Eagle Road, Springfield, Pennsylvania, United States, 19064

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