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J. Vuocolo & Associates

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J. Vuocolo & Associates Reviews (4)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:To Whom it May Concern,This is the first form of communication from Mr. Vuocolo since speaking with him over one month ago.  He fails to respond to our phone calls or texts and he did not respond to the updated punch list.  Over the past five months, Mr. Vuocolo has not attempted, until this response, to resolve the problems. We are following the contract that both parties signed which indicates we the home owners, owe the remaining 5% of the bill WHEN THE JOB IS COMPLETE.  There are some discrepancies with extra costs in particular electrical work cost.  Five months ago we asked for a itemized breakdown of the electrical work but that was never done. Mr. Vuocolo again has not made the time to address the discrepancies.The floor installation is not acceptable; we do not trust his floor contractor to re-do the work after they did such a poor job the first time around.  We received estimates to correct the floor which is much more expensive than what he is offering to discount from our job.  His offer does not add up.As stated on the contract, Mr. Vuocolo agreed to fix the existing dip in the roof which was not done and there are additional 2 dips created after the roof installation.  Additionally, there are shingles falling off the roof after rain.We would like Mr. Vuocolo to address the updated punch list, deduct the cost of re-sanding the floor with a reputable floor company (we have estimates), and roof work should be repaired or compensated for dips in roof.  We feel Mr. Vuocolo is avoiding us and we are ready to take the next step against him in order to resolve these crucial mistakes.We are following the contract Mr. Vuocolo created and he should not make amendments to the agreed contract.Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
To Whom it May Concern,
This is the first form of communication from Mr. Vuocolo since speaking with him over one month ago.  He fails to respond to our phone calls or texts and he did not respond to the updated punch list.  Over the past five months, Mr. Vuocolo has not attempted, until this response, to resolve the problems. 
We are following the contract that both parties signed which indicates we the home owners, owe the remaining 5% of the bill WHEN THE JOB IS COMPLETE.  There are some discrepancies with extra costs in particular electrical work cost.  Five months ago we asked for a itemized breakdown of the electrical work but that was never done. Mr. Vuocolo again has not made the time to address the discrepancies.
The floor installation is not acceptable; we do not trust his floor contractor to re-do the work after they did such a poor job the first time around.  We received estimates to correct the floor which is much more expensive than what he is offering to discount from our job.  His offer does not add up.
As stated on the contract, Mr. Vuocolo agreed to fix the existing dip in the roof which was not done and there are additional 2 dips created after the roof installation.  Additionally, there are shingles falling off the roof after rain.
We would like Mr. Vuocolo to address the updated punch list, deduct the cost of re-sanding the floor with a reputable floor company (we have estimates), and roof work should be repaired or compensated for dips in roof.  
We feel Mr. Vuocolo is avoiding us and we are ready to take the next step against him in order to resolve these crucial mistakes.
We are following the contract Mr. Vuocolo created and he should not make amendments to the agreed contract.
Regards,
[redacted]

Aug 8, 2015Dear [redacted]:
Sorry for the delay, but we need to collect our thoughts on this project. We are address a complaint submitted on 7/28/15, ID # [redacted].
The complaint was submitted by [redacted] or [redacted], Merion Station, Pa. For the work of an...

addition and interior alterations for this property.It is our intension to complete the work, indicated on our list with the exception of a few items, noted in the attached list. Our concern is final payment for the contract. Thought the owner says he will pay, we are concern as to how much will be paid. A painter, which we set up for them was given a list of issues to repair, but was never able to complete to the client's satisfaction. In the end, he was forced to deduct $3000 from his price for this small list of issues. Considering, it was close to 25% of the contract, it was not far. In the arrangement, the client signed off on all paint and drywall touch ups. Our last punch list includes drywall items that the painter, who was also the drywall contractor felt are off his list. The flooring company offered in April, to refinish the first floor, but was told not to do it, that they were not interested in having it handled. Now this item is on the list, and will also include a $1500 charge for moving furniture, and they say they do not want him back. I have worked with this contractor many times, and have not had any issues with him doing his work. The roofer has been back multiply times, and says he will warrant the roof, if there are any issues. The indicated dips are part of the old roof, and are sound, indicated by the roofer. To remove sound structural dips in a hip roof would require tear apart a good section of the old frame, not affected by weakness, rot or structural failure. We made the roof sound and tight, and will warrant it as such. The masonry pad was set to be completed twice, during the process of the project, but was forced to be held, due to some concerns for the way we had planned to do it. All processes were again Sound and Code approve. The subcontractor, then pack up and said too much time and stoppages had passed and he will not do the project. Our concerns are the unattainable approval of the owner and his quickness to demand an unreasonable credit for not satisfying this approval. We cannot authorize the subcontractor to do the work, then not get the money to pay them.
We are highly referred in the area, and are recognized by the township for our good quality of workmanship. We have been doing business in the area for over 30 years, and plan to be there for many years. We grantee our work for 5 years, and will stand behind this on their project, if the contract is paid in full. It is our feeling that the entire balance be placed in an escrow account with [redacted] and us, named in the account, with our attorney. A cost will be created, and agreed upon, for each item to be finished. These costs will be paid out upon completion of the item named or the amount agreed upon can be offered back to the client for their own contractor to complete. It is not my goal to leave the customer stranded, and I do want to make good on the work. It is our concern that we are unable to communicate with them as they may need to Come to a final agreement. We are hoping you are able to assist.
Respectfully Submitted,
Joseph *. V[redacted]

Aug 8, 2015Dear [redacted]: Sorry for the delay, but we need to collect our thoughts on this project. We are address a complaint submitted on 7/28/15, ID # [redacted].The complaint was submitted by [redacted] or [redacted], Merion Station, Pa. For the work of an addition and interior...

alterations for this property.It is our intension to complete the work, indicated on our list with the exception of a few items, noted in the attached list. Our concern is final payment for the contract. Thought the owner says he will pay, we are concern as to how much will be paid. A painter, which we set up for them was given a list of issues to repair, but was never able to complete to the client's satisfaction. In the end, he was forced to deduct $3000 from his price for this small list of issues. Considering, it was close to 25% of the contract, it was not far. In the arrangement, the client signed off on all paint and drywall touch ups. Our last punch list includes drywall items that the painter, who was also the drywall contractor felt are off his list. The flooring company offered in April, to refinish the first floor, but was told not to do it, that they were not interested in having it handled. Now this item is on the list, and will also include a $1500 charge for moving furniture, and they say they do not want him back. I have worked with this contractor many times, and have not had any issues with him doing his work. The roofer has been back multiply times, and says he will warrant the roof, if there are any issues. The indicated dips are part of the old roof, and are sound, indicated by the roofer. To remove sound structural dips in a hip roof would require tear apart a good section of the old frame, not affected by weakness, rot or structural failure. We made the roof sound and tight, and will warrant it as such. The masonry pad was set to be completed twice, during the process of the project, but was forced to be held, due to some concerns for the way we had planned to do it. All processes were again Sound and Code approve. The subcontractor, then pack up and said too much time and stoppages had passed and he will not do the project. Our concerns are the unattainable approval of the owner and his quickness to demand an unreasonable credit for not satisfying this approval. We cannot authorize the subcontractor to do the work, then not get the money to pay them.We are highly referred in the area, and are recognized by the township for our good quality of workmanship. We have been doing business in the area for over 30 years, and plan to be there for many years. We grantee our work for 5 years, and will stand behind this on their project, if the contract is paid in full. It is our feeling that the entire balance be placed in an escrow account with [redacted] and us, named in the account, with our attorney. A cost will be created, and agreed upon, for each item to be finished. These costs will be paid out upon completion of the item named or the amount agreed upon can be offered back to the client for their own contractor to complete. It is not my goal to leave the customer stranded, and I do want to make good on the work. It is our concern that we are unable to communicate with them as they may need to Come to a final agreement. We are hoping you are able to assist.Respectfully Submitted, Joseph *. V[redacted]

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Address: 17 Gallent Fox Drive, Media, Pennsylvania, United States, 19063


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