J & W Hardwood Flooring, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me

We are Working to get this customer Taken Care  of Thanks You[redacted]

[redacted] & [redacted],I am very sorry for the delay in the completion of your installation of your order.  We take great pride in our product and our ability to satisfy our customers.  We demonstrate our commitment to...

our customers by our willingness to continue to service any issues that our customers might have.  I agree that four months is much too long to wait for the completion of your installation and will have the 5% you requested credit back to your visa card.   Once again I apologize for the inconvenience that we have caused you.