J & W Management

Initial Business Response /* (1000, 5, 2016/04/21) */
Mr*** is a renter in the Common Interest Subdivision of individual homes known as Mission Pointe H.O.AJ & W Management Codoes not deal directly with tenants of owners at Mission PointeAll requests for common area keys or access must
be directed to the landlord
As shown on the included documentation, Mr*** was directed to contact his landlord for any keys to common area facilities
Regarding my employee hang up on Mr***, this was after him using abusive and foul languageI have instructed my employees not to tolerate type of behavior from anyone
I sincerely hope this solves this matter
Sincerely,
*** ***
President
Initial Consumer Rebuttal /* (2000, 8, 2016/04/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Mr*** needs to know that the real estate agents are marketing homes under his HOA management with included access to tennis courts and exercise rooms as part of the benefits of renting a home in Mission PointeHis actions and policies constitute a deception in marketing homes with included services whereby he directly obstructs access to the facilities that were to be included per tenant lease agreementsFurther, the reputation of J&W Management is as foul as it gets for HOA management companies locally and I applaud the Revdex.com to document his actionsCalifornia has no governing board for these renegade HOA companies, and homeowners and tenants alike pay the price for having such incompetent and ignorant operators like Mr*** with power in chargeWe have been targeted and vandalize by a neighbor who is in collusion with Mr***A full legal response is in the works to remedy the damages that were cause by his direct inaction to manage essential neighborhood behaviors and codes of conductI'm certain a judge will straighten him out succinctly