J's Ultimate Hand Car Wash

Mr***We are so sorry that you were not satisfied with the service that you received on NovAll of our services are guaranteed and we will gladly send you a refund for your serviceWe stand behind all we do and when ever service is not properly provided our policy is to do what ever it
takes to try and make it rightAgain I apologize that we did not deliver thatNext time you are in town we would love the opportunity to re wash your vehicle for free and would ask that you ask for Jay the owner or A.JThe manager and one of us will personally see it is done properly and use this as an opportunity to train employees on how to improveI will have a check mailed today for the $we appreciate you reaching out with your concern and will use this opportunity to improve our companySincerely JS***, Operating Partner, J's Ultimate Hand Car Wash

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***