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Jaar Water Well Service

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Jaar Water Well Service Reviews (2)

The customer that filed the complaint did not inform you that she stood over my employe telling how to do his job with dogs barking Until he told her to get away and let him do his jobthe customer waited for approxa month to call and when we returned my employe called and inform me that
the problem was not part of the original job and was not covered by warrantywhen the customer call the second time I told my employe that I needed my check for the previous workthe first work was done in August of customer call in July,about leaks , we fixed the leaks and sent an invoice, the work done to fix leaks does not come under pump warranty approx1year latercustomer called other of my customers complaining, they contacted me and I explain why there was a problemshe was attempting to intimidate me through other customersif this acceptable conduct I am sorry,but we will never return and be abused verbally by this personAsk why she did not contact installers in her community* * ***, owner

Complaint: [redacted]
I am rejecting this response because:Mr [redacted] does not provide a written warranty, he does not even come to inspect the finished job. After the initial job hie crew left and he sent the bill, I called him on the phone and told him some things were not completed ( connecting the storage tank) he said I did not need it at this time, that they will come back at a later time to do that. He sent a bill for $59000 approximately  that was paid in full by checkI also told him about the brand new pup protection box that they took , and he said a did not need that. That box has not been returned to me after multiple times asking for it. In summary, I have been calling him almost every to months in average to fix something due to bad installation or improper part. I can easily document all this, but this is not the purpose of this email.The guy just does not stand by his work.  Let me also mention that I was not rude to his workers, one of them has always been very rude  to me and almost runned me over the last time here.  Mr Neil personally threaten me over the phone and also called all well repair people around to tell them not to work with me, fortunately , they know his temper and some one came and fixed the problem and will continue to take car of my water well. Thanks for your help,[redacted]
Regards,
[redacted]

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Address: ---, Pearsall, Texas, United States, 78061

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www.waterwellservicepearsall.com

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