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J.A.CAuto DesignInc

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J.A.CAuto DesignInc Reviews (1)

ProService Hawaii ("ProService") thought the check was issued to Mr***, but when ProService was informed that it was not, ProService took immediate action to resolve On June 11, 2015, Mr [redacted] called Maria C [redacted] regarding the status of his temporary total disability ("TTD") payment MsC [redacted] reported that Mr [redacted] yelled and swore at her, so she terminated the call Mr [redacted] called back asking to speak to Susan G*** MsG [redacted] discussed the issue with Mr*** MsG [redacted] gathered the dates in question and made a commitment to Mr [redacted] that a payment would be issued immediately Ms.G*** discussed Mr***'s use of profanity during his conversation with MsC [redacted] , and he immediately expressed remorse, requesting that MsG*** inform MsC [redacted] of his apology After the call ended with Mr***, MsG*** asked MsC [redacted] to enter the payment immediately After confirming that MsC [redacted] entered the payment, MsG*** called the check issuing office and requested that they immediately print and mail the check MsG*** received confirmation that the check was printed and mailed within the hour Additional payment is being made to Mr [redacted] in consideration of the late payment fees he incurred for his bills

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