Jack's Body Shop, Inc.

Review: Terrible customer service!!!.......the front tire that they worked on was bulging, did not notice until later that evening. When I took the car back, Phil claimed it was done after I picked up. No professionalism or customer service what so ever, I got attitude and arguments, then he just walked away! Does anyone stand behind the work they do?!?!?!? What happened to the "customer is always right"Desired Settlement: Need to replace the front tire, which was improperly installed

Business

Response:

called left message to resolve problem

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Jacks Auto Body has replaced the tire, appreciate the effort to resolve the issue

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.