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Jack's Lock & Safe

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Jack's Lock & Safe Reviews (1)

I want to share my story on the company Suncoast Landscaping located in Bradenton, FLBefore hiring this company, please take a little time to read this, for it could save you a big headache in the long run
On Jan 29, I called Allen & asked him if he had the ability to pull out two Oak Trees from our yard and plant two Fox Tail Palms in their placeI told him that our home is a new build and the oaks were planted about months ago and we had just moved in mid-December
He stated that because they were new oaks, he would pull them & plant the two palms for $We agreed upon Tuesday February 2, between & 8:a.m
The guys showed up in the morning & rang the doorbell to let me know they were going to start taking out the treesI thanked them & they said their boss would be by later with the palms to plant them
They got to work in both the front and back yardThey pulled off the wood supporting both new trees along with pulling off some branches and began to dig
Then a short time after they began, the doorbell rangSo I went and put my dog in our bedroom (I always do this so that he doesn't run out the front door) and answered the doorHowever, no one was thereThe workers were still outside though and one of them waived to meThen shortly after that they all leftI assumed they would be back, but after a couple of hours, I texted Allen to find out where everyone went and he responded with "The oaks are much bigger than you described, and we have no access with equipment to the backyard."
I then texted him back "The oaks were planted about months agoThis is a brand new build and we just moved in about a month agoI told you exactly what I knowThe roots should not be deep because the trees were not planted long agoI wish someone would have explained the issue to me instead of just leavingNow the wood that was supporting both of the new trees are offIf this was going to be an issue, it should have been explained prior to doing any workHow can we go about fixing this?"
He never responded to meSo I tried texting him again just asking him too at minimum come clean up our yard (they left the front and back a complete mess) and put the wood support for the new trees back onUnfortunately, Allen still did not respond
When my husband got home from work, he also texted him and yet Allen still refused to respondAll of this on video, as we have a surveillance system and it shows everything that they did
I wanted to share a little insight on Allen and his company Suncoast Landscaping located in Bradenton, FL in hopes that people do their research before hiring themThis company in extremely unprofessional and how they have an A+ rating with the Revdex.com is beyond meIf you are still considering going with this company, please make sure you have a contract with them, or you could end up like usA mess in your yard with no explanation

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