I am rejecting this response because:I was never told that I would be charged for both sets. I was under the impression I was paying just for my individual lashes. This salon is utterly dishonest. I have pictures of my lashes and the work that was done. How they operate is unacceptable. The salon is closed on Sunday's and considering the condition of my lashes and eyelids after She was through there was no way I was waiting to get them fixed. I also, as I stated previously didn't trust her. Clearly this salon operates on shoddy and shady business practices. Not only was I not made aware of [redacted] charging me twice for lashes she messed up on by not properly listening to me I was denied any type of refund. I have 2 witnesses willing to corroborate my side of the situation. As you can read from the response email from the salon there is a language barrier and I do understand that but something needs to be corrected. I want a full or partial refund of my money.
I am rejecting this response because:I was never told that I would be charged for both sets. I was under the impression I was paying just for my individual lashes. This salon is utterly dishonest. I have pictures of my lashes and the work that was done. How they operate is unacceptable. The salon is closed on Sunday's and considering the condition of my lashes and eyelids after She was through there was no way I was waiting to get them fixed. I also, as I stated previously didn't trust her. Clearly this salon operates on shoddy and shady business practices. Not only was I not made aware of [redacted] charging me twice for lashes she messed up on by not properly listening to me I was denied any type of refund. I have 2 witnesses willing to corroborate my side of the situation. As you can read from the response email from the salon there is a language barrier and I do understand that but something needs to be corrected. I want a full or partial refund of my money.