After numerous calls and emails, owner Chester V [redacted] has failed to furnish us with the manufacturer's warranty for a brand new spa pump that they installed They first offered me a choice of rebuilt pump or new and I chose the more expensive new specifically because I wanted the manufacturer's warranty but they have continually failed to furnish it to me This causes doubt in my mind that they installed a brand new pump rather than a rebuilt pump
After numerous calls and emails, owner Chester V** *** has failed to furnish us with the manufacturer's warranty for a brand new spa pump that they installed They first offered me a choice of rebuilt pump or new and I chose the more expensive new specifically because I wanted the manufacturer's warranty but they have continually failed to furnish it to me This causes doubt in my mind that they installed a brand new pump rather than a rebuilt pump
The service department never returned calls all summer in 2016, lost parts of our spa in their shop and did not complete work other than to invoice us for service calls
After numerous calls and emails, owner Chester V [redacted] has failed to furnish us with the manufacturer's warranty for a brand new spa pump that they installed They first offered me a choice of rebuilt pump or new and I chose the more expensive new specifically because I wanted the manufacturer's warranty but they have continually failed to furnish it to me This causes doubt in my mind that they installed a brand new pump rather than a rebuilt pump
After numerous calls and emails, owner Chester V** *** has failed to furnish us with the manufacturer's warranty for a brand new spa pump that they installed They first offered me a choice of rebuilt pump or new and I chose the more expensive new specifically because I wanted the manufacturer's warranty but they have continually failed to furnish it to me This causes doubt in my mind that they installed a brand new pump rather than a rebuilt pump
The service department never returned calls all summer in 2016, lost parts of our spa in their shop and did not complete work other than to invoice us for service calls