Jackson Eye Associates

Our office spoke with the patient on 5/1/and have reached a full and satisfactory understanding and resolution There had been a very misleading document provided by the patient's insurance company regarding coverage We have corrected this mistake to the patient's satisfaction
However, a simple call into our office to discuss with a member of our billing and insurance department would have been a very simple solution to the patient's issue rather than going to these lengths to get a specific outcome The patient stated he was happy with our solution and thanked us for following up