The complaints for poor service started on 7/31/when a move in/move out was done Complaint called in on 8/through our automated system, and then complaint on 8/and 8/where entered by a customer service repOn 8/ [redacted] spoke with subscriber, and gave a credit for poor service as well as spoke with the carrierWe apologize for the poor service Mr [redacted] has recieved, but the issue should have been correctedThanks
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] The Independent has not said when the subscription is expiring in its responseI have called to opt out of the Orange & White and they said the matter was now in the hands of the finance departmentIf subscription expiration dates are influenced by content, this should be included in renewal notices at the beginning of the period, not after they have shortened the periodPlacing it in the fine print in the newspaper and calling that "Public Notice" is poor customer relationsWhy would a person with a mossubscription read that section when the renewal notice clearly stated mosMonSun $with no mention of anything influencing that priceNothing short of extending the date to July is satisfactory
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Just as long as you correct the problem (Independent Mail)You've said this before, but not much changeIf not corrected we may need to contact Revdex.com again
The complaints for poor service started on 7/31/when a move in/move out was done Complaint called in on 8/through our automated system, and then complaint on 8/and 8/where entered by a customer service repOn 8/ [redacted] spoke with subscriber, and gave a credit for poor service as well as spoke with the carrierWe apologize for the poor service Mr [redacted] has recieved, but the issue should have been correctedThanks
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Regards, [redacted] The Independent has not said when the subscription is expiring in its responseI have called to opt out of the Orange & White and they said the matter was now in the hands of the finance departmentIf subscription expiration dates are influenced by content, this should be included in renewal notices at the beginning of the period, not after they have shortened the periodPlacing it in the fine print in the newspaper and calling that "Public Notice" is poor customer relationsWhy would a person with a mossubscription read that section when the renewal notice clearly stated mosMonSun $with no mention of anything influencing that priceNothing short of extending the date to July is satisfactory
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] Just as long as you correct the problem (Independent Mail)You've said this before, but not much changeIf not corrected we may need to contact Revdex.com again