Jackson Transmission

Review: They rebuilt my transmission and warranties it for 1 year and when I got the vehicle inspected and road worthy one of there lines for the transmission coolant broke being brand new and burned the transmission up. And now they say it's not covered and that they are not going to eat the cost for a new one. They want me to pay an additional $1000.00 dollars to split the cost to do . There was a few discussions over phone and they say they are not responsible for this because the vehicle was running while loading onto trailer to have brakes and steering and that's what caused the tyranny to burn up. I'm a driver not a transmission specialist. They came and picked it up after I had it trailered home and said that because I did not call them for the towing that they could not fix it at no cost. I didn't even have the places number to begin with its not like I have a transmission number on speed dial. Can you help me?Desired Settlement: I would like my truck to be fully restored to the agreement and warranty that was destined to me