Re: Account # Revdex.com complaint letter dated 8/19/2014
Dear Mrs. [redacted]:
This letter is in response to your complaint filed with the Revdex.com concerning a...
tenant landlord issue.
You stated in your letter that you allowed your tenant to use your credit with JEA so they could avoid having to pay a deposit for services. Subsequently, the tenant has written a return check and you want JEA to hold them responsible for honoring the check. While I understand your predicament, our verbal contract for services is with you. JEA has no way of knowing who is using the services in your home. I reviewed your account and noticed that you have paid the outstanding balance. Thank you for your payment. Your situation is an unfortunate one and I wish for you the best.
Thank you for your time and I sincerely hope that this information is helpful. Please give us a call at ###-###-#### should you have any questions.
Thank you for your patience.
August 21, 2014
[redacted]
[redacted]
[redacted] [redacted]
Re: Account # Revdex.com complaint letter dated 8/19/2014
Dear Mrs. [redacted]:
This letter is in response to your complaint filed with the Revdex.com concerning a...
tenant landlord issue.
You stated in your letter that you allowed your tenant to use your credit with JEA so they could avoid having to pay a deposit for services. Subsequently, the tenant has written a return check and you want JEA to hold them responsible for honoring the check. While I understand your predicament, our verbal contract for services is with you. JEA has no way of knowing who is using the services in your home. I reviewed your account and noticed that you have paid the outstanding balance. Thank you for your payment. Your situation is an unfortunate one and I wish for you the best.
Thank you for your time and I sincerely hope that this information is helpful. Please give us a call at ###-###-#### should you have any questions.
Thank you for your patience.
Respectfully,
[redacted]
[redacted]
See attached