Jacksonville Rentals LLC

As of August 23, 2015, Jacksonville Rentals no longer manages this property All charges deducted from the residents security deposit were at the request of the owner, [redacted] The maintenance man, Paul, was not associated with Jacksonville Rentals in any way as this was the owners own maintenance technician Ms [redacted] can be reached at ###-###-#### or ###-###-#### or at [redacted] @nc.rr.com for further resolution to this complaint Thank you [redacted]

We are very sorry that the residents had plumbing issues at this home. Each time the resident has called in an issue we have sent the plumbing company to resolve immediately. The residents called in after hours that they were having additional problems with the bathrooms to our answering
service on 8/23. We sent Florida Empire Plumbing to the home on 8/and gave them temporary relief. We immediately emailed Mr*** that we were taking care of the issue and would do everything we could to assess the issue and resolve in a timely fashionWe received a bid to replace a 4-inch two way cleanout tee and pvc piping and fittings to the house. We have already received approval from the owner to make the repairs. Michele Kent, our office manager, spoke to Mr*** this morning and advised of the findings and stated that Florida Empire would call them and get this scheduled immediately with them. Mr*** was appreciative of the quick response to this issue and with this repair, it should resolve any future issues. Thank you*** ***

As of August 23, 2015, Jacksonville Rentals no longer manages this property.  All charges deducted from the residents security deposit were at the request of the owner, [redacted].    The maintenance man, Paul, was not associated with Jacksonville Rentals in any way as this was the...

owners own maintenance technician.  Ms. [redacted] can be reached at ###-###-#### or ###-###-#### or at [redacted]@nc.rr.com for further resolution to this complaint.  Thank you.  [redacted]