Jacob Grant Property Management, Inc. Reviews (1)
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Jacob Grant Property Management, Inc. Rating
Address: 490 Park Ave, Idaho Falls, Idaho, United States, 83402
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[redacted],Thank you for the feedback you have provided. We are sorry that you have had a bad experience. We are always looking for ways to improve customer's experience.There were delays on getting items repaired, due to vendors making multiple attempts to contact you for scheduling and on our...
end for owner approval. When the ceiling was repaired the ceiling heat in that bedroom was disabled. A cadet heater was required. Because of the time of year, this was not handled as an emergency. During this time of year residents don't typically use upstairs heat because the ceiling heat downstairs heats up the entire house. We did not realize this was an issue until you requested a rescission of the lease. Had we been notified we would have set up space heaters. We use the same application requirements for every applicant. Unfortunately the applicants that applied did not qualify. The owner has offered the opportunity for a mutual rescission of the lease agreement.Thank you again for the feedbackBest,Jacob Grant Property Management