Jacumba Spa

Ms. [redacted] is correct in that there was a planned power outage by SDG&E for the night of April 1, 2016. Ms. [redacted] was “supposed” to be told about the outage upon arrivai. if she was not, there were signs posted at the check-in desk.Either way, it was inexcusable that she was not properly apprised...

of the situation. A check was sent to Ms. [redacted] in the amount of $141, along with a half price voucher for a stay at the resort at a future date.We hope Ms. [redacted] accepts our apologies and continues to enjoy our facilities.