JAD SA Investments LLC

construction manager overseeing the property renovations will not answer phone or pay his employee salary

Revdex.com [redacted] [redacted] RE: [redacted] - [redacted] Dear Ms. [redacted] Please accept this letter on behalf of JAD SA Investments, LLC ("JAD"). We are in receipt of your letter...

dated November 30, 2017. In regards to that letter, JAD offers the following response. Ms. [redacted] together with [redacted] and [redacted] (collectively "Tenant"), entered into a lease agreement with JAD commencing on August 13, 2016 (the "Lease"). Upon signing the Lease, Tenant provided a deposit in the amount of $975.00 to cover any damages caused to the property during tenancy (the "Security Deposit"). In regards to Tenant's statement about the condition of the property upon move-in, Tenant inspected the property at the time of move-in and accepted the property in its "as-is" condition. Further, Tenant failed to complete the Inventory and Condition Form within forty-eight (48) hours of move-in as required under Section 1 5(b) of the Lease and accepted the property free of any damages, "Tenant will complete an Inventory and Condilion Form, noting any damages 10 lhe Property, and deliver it to Landlord within mo days qfter the Commencement Date. If Tenant fails to timely deliver the Inventory and Condition Form within forty eight (48) hours Q/ move in, the Properly will be deemed to be free of damages, unless otherwise expressed in this lease. In regards to Tenant's statement about the "spotless" condition of the property upon move-out, JAD disagrees with Tenant. Upon Lease termination, JAD provided Tenant with a Security Deposit Disposition within thirty (30) days as required by Section 92.103 of the Texas Property Code. Upon inspection after move-out, the property required deep-cleaning, a complete re-paint and yard maintenance along with a haul away of personal property abandoned by Tenant. The total deduction applied against Tenant's Security Deposit was $1,440.00 leaving a balance owed by Tenant of $465.00. To date, JAD has not received payment of the final balance owed from Tenant. Enclosed your reference is a copy of the Security Deposit Disposition delivered to Tenant. In regards to Tenant's statern.ent about the property manager "hanging up" or "not taking phone calls," the property manager is only permitted to discuss matters related to the Lease directly with Tenant. Ms.. [redacted] grandmother contacted our office on several occasions and was [redacted]                                        [redacted]                       [redacted] informed that we would not be able to discuss Lease related matters with her directly. We can assure you that lines of communication between JAD and Tenant remain open. Based on the foregoing, JAD has performed all covenants as required under the Lease in accordance with the Texas Property Code and expects Tenant to fulfill its remaining obligations under the Lease by remitting the $465.00 final balance owed to JAD. If you have any further questions or require additional information, please feel free to reach out to us.

Complaint[redacted]
I am rejecting this response because:The property manager is lying!!! When the grandmother called to try and resolve issues / It was a 3 way call. Kelcee and her grandmother were both on the line and Kelcee gave a verbal to property manager that her grandmother could talk on her behalf.We called 3 times and she was rude and hung up phone numorous times. Then she quit answering her phone when our ID number came up. So when they say "lines of communications are still open between JAD and tenant, it is false." She wont answer her phone!!!" Very bad property manager! "
Based on the foregoing, JAD will need to show receipts for work being charged for and a reasonable amount for services. A reasonable to resolve this issue will be the amount of the deposit already received by company. The charges of balance owed by tenants is --0-- . If they accept and are in agreement with this,please send notification to Miss [redacted]
Thank you.
In regards to we are in agreement that Personal Property did have to be removed. ( Washer&Dryer)After talking to several moving companies and furniture stores a cost of $250.00 is in excess for charging. $100.00 is a reasonable charge.
In regards to lease agreement on accepting as is on condition is wrong. The property manager they had at time of move in was another lady and was either fired or let go. She made verbal promises to the tenants as well as stating it was ok that lease move in sheet was not turned in on time. The tenants ask her if it was ok. All items and complaints were not fixed except the hole in roof and plumbing in kitchen. Due to numerous complaints and calls the tenants stayed to honor the one year lease in good faith their deposit would be returned as promised after inspection of property. Property manager told [redacted] and [redacted] by phone their check was being processed. Which was another lie by her.
In regards to all the items the tenants are being charged for / by law we have a right to have receipts for work and supplies and labor charges.
Regards,
[redacted]