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Jagel's Catering Service, Inc.

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Jagel's Catering Service, Inc. Reviews (3)

We
appreciate ***'s comments and feedback regarding this propertyThe following has been implemented, and we are continuing our efforts to improve security.- Effective May 6, 2016, the gate to the roof top parking deck is secured from 6pm to 4am, days/weekThese hours are subject to change depending on the demands of all tenants' work hoursThe security guard is onsite and may be called if tenants need to enter or exit the roof top parking after 6pm; a log is kept of all vehicles entering/exiting the parking during the secured hours-Security camera systems were previously discussed with the ownerWe are obtaining new proposals for the parking deck, and a separate proposal for the ground floor areasThese will be submitted to the owner for review and approvalNote that this is a common area cost and will be charged to all tenants.- Parking: The parking service conducts random patrols between 8am to 2pm daily, and tags illegally parked vehiclesBased on their report, we have vehicles towedWe have been verifying tenants' assigned/authorized parking and vehicle information, and should have an updated list to the parking vendor by May 13th.- The scope of services for the existing security and parking vendors are under review, and their performance will be monitored. Written reports are required, and if there are incidents that are not reported by the vendor, we will request for a replacementFeedback from all tenants is welcome to maintain the security and safety of the property and its tenantsWe appreciate your time in bringing these matters to our attention

Complaint: ***
I am rejecting this response because:I want the problem resolvedNot just saying your working on itAs you have been saying for the past years.
Sincerely,
*** ***

We have contacted the complainant and are working to resolve the issues presented

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