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Jaguar Land Rover Jackson

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Reviews Jaguar Land Rover Jackson

Jaguar Land Rover Jackson Reviews (4)

Feeling let down
Bad experience have 2015 jaguar diagnose one part got it fix couple day after driving it start doing the same thing over took back it. I think they diagnose it wrong in the first place in one week I spend 2000 thousand dollar. now I'm trying to fine some that now how to work on my jaguar because what I just had fix start is not fix and I brought this car new never buy other jaguar if I win one I will give it back

Tell us why here Volkswagen Jackson has technician certified to work on the VW Phaeton When this vehicle was brought in to the dealership there was a significant amount of work required which took extensive diagnosis The technician that is certified to work on this vehicle had a very full work load The [redacted] 's were made aware that it would be a good amount of time before he would be able to spend the necessary time to diagnose the car When the diagnosis was finally complete, the customer approved a couple of the recommended items to fix the car and said they would take the car to another shop for the rest of the items During the time the vehicle was at Volkswagen Jackson, there was never an issue starting the car It did not start when the customer came to pick it up and we recommended replacing the battery The customer declined To our recollection, the vehicle did not need an alternator, only a battery However, this is an old vehicle with high miles It is not uncommon to require a battery replacement which is why Volkswagen Jackson declined to pay for a new battery for the customer

Tell us why here
We had some significant delays in processing the Reg/Tags with the our 3rd party vendor and the state of LA. We worked through all of the issues holding up the issuance of his tags and the process has been completed. Mr*** picked up his tags
last week and has everything he needs

Tell us why here...
Volkswagen Jackson has 1 technician certified to work on the VW Phaeton.  When this vehicle was brought in to the dealership there was a significant amount of work required which took extensive diagnosis.  The technician that is certified to work on...

this vehicle had a very full work load.  The [redacted]'s were made aware that it would be a good amount of time before he would be able to spend the necessary time to diagnose the car.  When the diagnosis was finally complete, the customer approved a couple of the recommended items to fix the car and said they would take the car to another shop for the rest of the items.  During the time the vehicle was at Volkswagen Jackson, there was never an issue starting the car.  It did not start when the customer came to pick it up and we recommended replacing the battery.  The customer declined.  To our recollection, the vehicle did not need an alternator, only a battery.  However, this is an old vehicle with high miles.  It is not uncommon to require a battery replacement which is why Volkswagen Jackson declined to pay for a new battery for the customer.

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Address: 5320 I 55 N, Jackson, Mississippi, United States, 39211-4026

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