Jaguar Landrover Volvo Rio Grande Valley

Re; Case No. [redacted]Dear Ms. [redacted]:We are responding to your recent letter to us dated January 24. 2017, concerning the above-referenced case matter and the refund requested by [redacted].After a review of our files, we hereby state that the refund requested by Ms. [redacted] is...

repetitive of the same matter formerly disputed with the cemetery in the beginning of 2016, wherein the cemetery approved a refund and issued a check to the [redacted]es in the amount of $22,648.88 in February 2016, check no. [redacted]. Our files reflect that the check was never cashed.Ms. [redacted] is questioning the amount of the original refund issued and is asking for an additional $2,600.00. The contract amount was $23,241.88. The [redacted] paid a total of $22,648.88, and the remaining amount due of $593.08 was written off.Thereby, we will reissue the check in the same amount ($22,648.88) and forward it to Mr. and Mrs. [redacted].We appreciate the opportunity to respond to you in this matter. If we can be of any further assistance to you in this matter, please let us know.Sincerely,Toni F[redacted]Compliance Managercc: [redacted]

Revdex.com:                                                                                       The 593.08 that was written off was because of your negligence.  Your company placed a body in my mausoleum that I was paying for.  And under contract with you.  U sent the first check in the mail.  Never once did your company apologize.  I was promised a new mausoleum was going to be built that never happen. What price can be put on never being buried by our love ones.  You took that away from us.  I accept your offer of 22,648.00 however I would never do busy with your company again.     Dissatisfied customer      [redacted]