Order # [redacted] was returned and received by sunglass hut on 6/21, email stated that refund would be issued within 3-business days As of 7/11, refund has yet to be received and I have been contacting them since 7/for an update, customer service reps always asked me to leave a number and said that someone would be in touch within hours, after almost 6-calls made to sunglass hut, I still haven't received an update from them, and their customer service rep was either incompetent or unwilling to assist me I just want to know where is my refund and when would it be issued (if not yet issued) I requested to speak to a manager on numerous occasions but was told that no manager's available to talk to me I am extremely unsatisifed with the way this has been handled Need a resolution from sunglass hut adap!!!
Order # *** was returned and received by sunglass hut on 6/21, email stated that refund would be issued within 3-business days
As of 7/11, refund has yet to be received and I have been contacting them since 7/for an update, customer service reps always asked me to leave a number and said that someone would be in touch within hours, after almost 6-calls made to sunglass hut, I still haven't received an update from them, and their customer service rep was either incompetent or unwilling to assist me I just want to know where is my refund and when would it be issued (if not yet issued) I requested to speak to a manager on numerous occasions but was told that no manager's available to talk to me
I am extremely unsatisifed with the way this has been handled Need a resolution from sunglass hut adap!!!
Order # [redacted] was returned and received by sunglass hut on 6/21, email stated that refund would be issued within 3-business days As of 7/11, refund has yet to be received and I have been contacting them since 7/for an update, customer service reps always asked me to leave a number and said that someone would be in touch within hours, after almost 6-calls made to sunglass hut, I still haven't received an update from them, and their customer service rep was either incompetent or unwilling to assist me I just want to know where is my refund and when would it be issued (if not yet issued) I requested to speak to a manager on numerous occasions but was told that no manager's available to talk to me I am extremely unsatisifed with the way this has been handled Need a resolution from sunglass hut adap!!!
Order # *** was returned and received by sunglass hut on 6/21, email stated that refund would be issued within 3-business days
As of 7/11, refund has yet to be received and I have been contacting them since 7/for an update, customer service reps always asked me to leave a number and said that someone would be in touch within hours, after almost 6-calls made to sunglass hut, I still haven't received an update from them, and their customer service rep was either incompetent or unwilling to assist me I just want to know where is my refund and when would it be issued (if not yet issued) I requested to speak to a manager on numerous occasions but was told that no manager's available to talk to me
I am extremely unsatisifed with the way this has been handled Need a resolution from sunglass hut adap!!!