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Jahnke Landscaping

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Jahnke Landscaping Reviews (1)

Review: In March 2012when I met with [redacted] for our landscaping needs, he sent an estimate for the service. Upon looking at the list of items, we decided to delete weed killing because we can just do that ourselves. We added a birch tree to be installed where we specified verbally. We added Yellow mulch to be installed around the entire house along with black edging. We changed the wording in the contract before signing it and sent him a signed copy via email attachment. Included in the email was a note saying here is the contract signed with a few changes and asked to have landscaping completed ASAP since we have a busy summer of gatherings at the house. After going back and forth urging him to start the project (had to threaten to get another landscaper), he finally completed the work June 5...over 2 months from the contract signing/email. The birch tree was located in the wrong area and installed without staking it into the ground and the mulch color was Dark Brown. After discussing this with [redacted], he was very argumentative. Asking me what yellow mulch was...if there was a question about the color we choose in the contract, it should've been addressed before the work done. He said the tree couldn't go in the area we chose since there was a gas line there. If that was the case, all he had to do was knock on the front door and ask my husband where to put it as an alternative..he was home during the day. He didn't even call me, just placed it where he wanted. He said since it was planted in an area we didn't want, he would plant a spruce tree for no charge in the area we wanted it since we ultimately wanted a tree there. We agreed but the spruce was never planted. One week after the work done the birch tipped over since it was not secured by steaks. I called, texted and e-mailed him multiple times to ask him to secure the tree professionally and he never responded. FYI, on June 5th when the job was "complete", he sent an invoice via email and asked for payment the next day I emailed him back asking him a few questions about the bill. He responded seeming very offended that I had questions and demanded payment immediately. Though not satisfied, I did give him a full payment the next day. He has ignored us ever since.Desired Settlement: I would like refunded the mulch fee $250, the top soil fee $1200 and the birch $150 fee.He told me before the job, top soil is not needed since seeds grow anywhere if you water it. Then put the fee for it on the bill. My husband witnessed fill being laid that was the same color as the dirt (not classically fine/dark as in the typical top soil. Entire lot grew mostly no grass. After laying about 5 large bags of seed ourselves, we now have 85% coverage over a year later.Birch tree half no leaves

Business

Response:

Ive reviewed the complaint submission that was filed in regards to landscape services provided by [redacted] Landscaping. The complaint ID Number is: [redacted]. Below is a response detailing the time frame and series of events that are in question.

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Description: Home Improvements

Address: N52W21765 Virginia Ln, Menomonee Falls, Wisconsin, United States, 53051-6224

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