Jaimes Tax Service

To whom may concern,
First I would like to apologize for this situationOur office phone had not been working properly, due to that we were not able to receive callsWe are a seasonal office so we only come once a month or lessMs *** did bring her paperwork to us to file her
taxesOriginally I believed her taxes had been picked up , we had bad communication between Isabella and myselfI believed Ms*** had already pick up her taxes since her file was on our software system and it did showed that it had been printed, but Ms*** didn't pick them up, because our office never called her to come inMs ***'s taxes are ready to be pick upI have called her and left a message to contact me ###-###-#### my cell phone. Thank you, *** ***