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Jake's Heating and Cooling Reviews (1)

Awoke on 1-3-16, a Sunday, with smoke in my home, smelled like something electrical burningI immediately shut off the power to everything via the main breakerWhile doing this I awoke my son and had him call the fire deptI found the smoke and smell was coming from my heat pump vents.The fire department arrived and checked over the house very good, and found no hot spots or fire
I called Jakes, and the answering service took my call and asked that I call them back if I did not receive a call from a service tech within minutesA technician called me back within the minutesHe said he had more calls to make, but would be there within hoursHe came before hours were up
I told him the story and left him to diagnose the problem, expecting something really bad,after all the smoke, smell, and excitement
He went under the house, and I heard him going inside his truck for supplies or tools about minutes laterShortly after that, he came and rang the doorbellI opened the door and there he stood, with very melted wires that had a poor connection at a splice, and could have set fire to the house from underneathHe came in and re connected the power, and checked out the operation of the system, and it was working fine
I was very impressedA crooked repair person could have sold me almost anything, with the scare of smoke from the vents, and being it was going to be degrees the following night
He said looks like you are all set!! And figured the billHe said he really hated to charge me a weekend service call, and that was 104.50, and the actual parts and labor was
So, I got my heat back, and it has been fine since thenI have been telling people I know and work with about the amazing service I received from Jakes
I will use no one else everThank youCall them-- they are good people

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