I really can't say enough about this company! They've cleaned my ducts in the past, and they were professional and thorough, but they recently came to my family's rescue in a more impressive wayLong story short, we were experiencing health/chemical-related symptoms from a sloppy return vent installation, and Steamatic did everything they could to remediate the confusing problem, even though they had nothing to do with itThey set up air scrubbers in the house, referred us to a great environmental testing company, and communicated with the latter about our problem and their findingsThe owner also checked in with us every day to see how we felt plus came by with his own testing equipment to make sure it was safe for us to move back inAll this during the Christmas holiday! I'm so impressed with their kindness, professionalism, sympathy, and savvyThey were just as dedicated to personally helping us as technically fixing the problem
I am an Independent Insurance Adjuster with well over 30 years experience working in the field of fire and water damage losses. I would rank Steamatic of Connecticut as one of the top three companies in Connecticut providing mold and water remediation services. Their owner Vincent Faracelli is one of the most highly educated, trained and certified experts in the country regarding this highly competitive business. Their work is performed in a completely professional manner by highly trained employees. Their customer service is really second to none. It has been a pleasure working with this company and I highly recommend them.
I really can't say enough about this company! They've cleaned my ducts in the past, and they were professional and thorough, but they recently came to my family's rescue in a more impressive wayLong story short, we were experiencing health/chemical-related symptoms from a sloppy return vent installation, and Steamatic did everything they could to remediate the confusing problem, even though they had nothing to do with itThey set up air scrubbers in the house, referred us to a great environmental testing company, and communicated with the latter about our problem and their findingsThe owner also checked in with us every day to see how we felt plus came by with his own testing equipment to make sure it was safe for us to move back inAll this during the Christmas holiday! I'm so impressed with their kindness, professionalism, sympathy, and savvyThey were just as dedicated to personally helping us as technically fixing the problem
I am an Independent Insurance Adjuster with well over 30 years experience working in the field of fire and water damage losses. I would rank Steamatic of Connecticut as one of the top three companies in Connecticut providing mold and water remediation services. Their owner Vincent Faracelli is one of the most highly educated, trained and certified experts in the country regarding this highly competitive business. Their work is performed in a completely professional manner by highly trained employees. Their customer service is really second to none. It has been a pleasure working with this company and I highly recommend them.