Perfect roofing experienceTop of the line products, no corners cut, and the entire process clearly explainedAED let me know what to expect every step of the way and lived up to every promiseThe crew was excellent and they cleaned up after themselves immaculatelyI found AED on the internet, trusted that they had everything figured out and decided to go with themThey weren't the lowest quote that I got, but they were competitiveMy new roof looks absolutely perfectI plan on using AED again to do some vinyl work on my houseGreat contractor to work with
If you expect a professional and skilled job, you don't want to contract Architectural Exterior Design (AED) We contracted to have a front porch roof extended, a new roof with ridge vents, gutters with gutter guard, and a new front porch torn out and redone We were told that the house would look amazingThe roof was installed somewhat satisfactorily; however, they did not let us know about a problem that caused an area in the roof to have a hump and refused to correct because it wasn't their problem The porch roof extension was completed with warped construction materials and materials that they picked out which were not satisfactory For the front porch, we were told that we would be able to pick out the brick that would best match the house; however, that didn't happen Once the satisfactory brick was finally ordered, the brick work was sloppy and with uneven mortar joints and didn't slope away from the house as stated in the contract We were told that it was perfect and it was just an optical illusion The gutters were installed and leaked The gutter guard that was installed had been used previously on someone else's home We were told that it had only been on the other person's home for a day The contract did not state that used materials would be utilized and with the amount of money paid for the job, all materials should have been new Their fix for the gutters that leaked was to gob on a clear sealant on the outside of the gutter and gob on black sealant on the insideThere were still leaks Needless to say, our home did not look amazing like they said My neighbors even commented that the work looked better if you look at the home from a distance (out in the street) We trusted and had faith in the company to do a professional jobWhat a big mistake that we are still paying for
Awful customer serviceI hired them to do my siding and windows and really regret itShady way to do businessBusiness order wrong windows which caused a delay on the projectThen, AED tried to take advantage of customer (me) and add extra cost to the project without consulting me
I had several contractors coming out to give me estimatesThey were not the cheapest one but I choose them because they made me believe they were the best
I feel like a fool nowThey are terrible and I would not recommend them to anyone I know
Perfect roofing experience. Top of the line products, no corners cut, and the entire process clearly explained. AED let me know what to expect every step of the way and lived up to every promise. The crew was excellent and they cleaned up after themselves immaculately. I found AED on the internet, trusted that they had everything figured out and decided to go with them. They weren't the lowest quote that I got, but they were competitive. My new roof looks absolutely perfect. I plan on using AED again to do some vinyl work on my house. Great contractor to work with.
I recently had a new roof and gutters installed by Architectural Exterior Design. They were very pleasant to work with. The job was done beautifully, taking care of all my requests. The area was left neat and clean. Calls were returned in a timely manner. A neighbor recommended them and also was very pleased. I would definitely recommend them.
Perfect roofing experienceTop of the line products, no corners cut, and the entire process clearly explainedAED let me know what to expect every step of the way and lived up to every promiseThe crew was excellent and they cleaned up after themselves immaculatelyI found AED on the internet, trusted that they had everything figured out and decided to go with themThey weren't the lowest quote that I got, but they were competitiveMy new roof looks absolutely perfectI plan on using AED again to do some vinyl work on my houseGreat contractor to work with
If you expect a professional and skilled job, you don't want to contract Architectural Exterior Design (AED) We contracted to have a front porch roof extended, a new roof with ridge vents, gutters with gutter guard, and a new front porch torn out and redone We were told that the house would look amazingThe roof was installed somewhat satisfactorily; however, they did not let us know about a problem that caused an area in the roof to have a hump and refused to correct because it wasn't their problem The porch roof extension was completed with warped construction materials and materials that they picked out which were not satisfactory For the front porch, we were told that we would be able to pick out the brick that would best match the house; however, that didn't happen Once the satisfactory brick was finally ordered, the brick work was sloppy and with uneven mortar joints and didn't slope away from the house as stated in the contract We were told that it was perfect and it was just an optical illusion The gutters were installed and leaked The gutter guard that was installed had been used previously on someone else's home We were told that it had only been on the other person's home for a day The contract did not state that used materials would be utilized and with the amount of money paid for the job, all materials should have been new Their fix for the gutters that leaked was to gob on a clear sealant on the outside of the gutter and gob on black sealant on the insideThere were still leaks Needless to say, our home did not look amazing like they said My neighbors even commented that the work looked better if you look at the home from a distance (out in the street) We trusted and had faith in the company to do a professional jobWhat a big mistake that we are still paying for
Awful customer serviceI hired them to do my siding and windows and really regret itShady way to do businessBusiness order wrong windows which caused a delay on the projectThen, AED tried to take advantage of customer (me) and add extra cost to the project without consulting me
I had several contractors coming out to give me estimatesThey were not the cheapest one but I choose them because they made me believe they were the best
I feel like a fool nowThey are terrible and I would not recommend them to anyone I know
Perfect roofing experience. Top of the line products, no corners cut, and the entire process clearly explained. AED let me know what to expect every step of the way and lived up to every promise. The crew was excellent and they cleaned up after themselves immaculately. I found AED on the internet, trusted that they had everything figured out and decided to go with them. They weren't the lowest quote that I got, but they were competitive. My new roof looks absolutely perfect. I plan on using AED again to do some vinyl work on my house. Great contractor to work with.
I recently had a new roof and gutters installed by Architectural Exterior Design. They were very pleasant to work with. The job was done beautifully, taking care of all my requests. The area was left neat and clean. Calls were returned in a timely manner. A neighbor recommended them and also was very pleased. I would definitely recommend them.