James Koehl Construction LLC

Complaint: [redacted] I am rejecting this response because: The mechanics at Northgate found the front differential service was performed inaccurately, because the actual fill hole had never been opened to refill the fluid Subaru cannot warranty the vehicle because they found that Jiffy Lube had also tampered with the sealed cvt transmission ,because they found marker paint from Jiffy Lube on the transmissionThe transmission is not supposed to be serviced in any way per SubaruThis action by Jiffy Lube has voided the warranty MrDave S [redacted] is simply lying if he states there has been no further contact I have called several times, as well as sent a certified letter in the mail, and I have also hired an attorney who has also sent him c/o Jiffy Lube a certified letter This is simply malarchy and nonsense Sincerely, [redacted] ***

I have been trying to contact you via email but I can't seem to find the case# ***This is a very unfortunate situationWe have been in contact with the custamer, we did service the front differential on the Subaru crosstrekWe did put fluid in it (failllre happened 15,miles after the
service)The vehicle was taken to two different mechanics (*** *** * *** ***)Subaru stated that the transmission had onlY a small amount of fluid in it causing the failure,(The transmission is different than the front differential which is what we serviced)Subaru advised the manager (Rick b***) of ]iffy lube that they would replace thetransmission/differential combo as there was a "silent recall", I am not exactly sure what happened tothis decision but Subaru decided not to replace this under warranty.*** *** *** stated to my the manager (Rick B***) that he was going to retain a lawyer to sue jiffylube and that's when all conversations ceasedAt that point there is no need for further conversationsJiffy lube put fluid Jn the front differential otherwise the vehicle would never have driven 15,milesThank you,David S***

Complaint: ***
I am rejecting this response because:
The mechanics at Northgate found the front differential service was performed inaccurately, because the actual fill hole had never been opened to refill the fluid
Subaru cannot warranty the vehicle because they found that Jiffy Lube had also tampered with the sealed cvt transmission ,because they found marker paint from Jiffy Lube on the transmissionThe transmission is not supposed to be serviced in any way per SubaruThis action by Jiffy Lube has voided the warranty
MrDave S*** is simply lying if he states there has been no further contact
I have called several times, as well as sent a certified letter in the mail, and I have also hired an attorney who has also sent him c/o Jiffy Lube a certified letter
This is simply malarchy and nonsense
Sincerely,
*** ***