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James P Gibbon AIA, LEED AP Architect & Planner

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James P Gibbon AIA, LEED AP Architect & Planner Reviews (7)

Refunds have specific requirements customer agreed to when ordering

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID [redacted] .Sincerely, [redacted]

Simple case of a customer who does everything but READ the terms and conditions he AGREED toWe are clear that there are no promises of income and no assurances any expenses will be reimbursedIf those terms were unacceptable, he should have returned the product unusedAll of this was made 100% clearWe are not responsible for a customers failure to read the clear and simple terms we provideNo refund is due

Not a single statement by this customer is correctWe are clear that there is NO guarantee of any income and we do NOT offer a satisfaction guarantee of any kindWe are clear that refunds require the return of our product UNUSEDOnce used, a refund is not available, only a reimbursement after paychecks, if paychecks are earnedThis customer should learn to read whats being agreed to BEFORE agreeing to itAll policies are perfectly clearThis matter is closed

We have no record of a return, and product cannot be returned months laterCustomer agreed to all refund policies by orderingTime limit is far exceeded as customer states himself

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

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