James P Gibbon AIA, LEED AP Architect & Planner

Why does that not surprise me I've tried and tried to resolve this with emails I have attached the mason grace invoice, they knew me when they charged my credit card $ I have also attached a copy of the order form that was in the package rec'd from Mason Grace and copies of the [redacted] I paid with I just want my money back, I want nothing more to do with this shady company Thanks for the help Let me know if you need anything else

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID ***.Sincerely,*** ***

If the product is returned UNUSED and within the allotted time agreed to in our terms and conditions, a refund can be issuedIf the customer USED the product, then they acknowledge reading and agreeing to all policies, foremost among which is the fact that there are NO income guaranteesWe are not
responsible for a customers failure to read our clear terms, which they expressly agree to by ordering

We do NOT telemarket and never charged any customer $1800for any productThis person must give us the name and phone number of who theyspoke to so we may look into thisSomeone is illegally using our company name it appears.We also want to see the endorsements on the back of the payments this
personmade so we can trace who deposited themThats the most important thing they must provide us

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID ***.Sincerely,*** ***

After examining the material sent to me by mason grace enterprises I had a change of heart and returned the material which I ordered February *** for a refund of dollars I returned this order May ***

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID ***.Sincerely,*** ***

Customer should READ whats providedWe are clear income is not guaranteed, and nothing may be madeWe are also clear about refund policiesWe are not responsible for a customers failure to read what is placed right in front of them

Not a single statement by this customer is correct. We are clear that there is NO guarantee of any income and we do NOT offer a satisfaction guarantee of any kind. We are clear that refunds require the return of our product UNUSED. Once used, a refund is not available, only a reimbursement after 9...

paychecks, if 9 paychecks are earned. This customer should learn to read whats being agreed to BEFORE agreeing to it. All policies are perfectly clear. This matter is closed

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
Incompitent people have been handling my complaint therefore I may seek the help of the Attorney General of New York state. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Refunds have specific requirements customer agreed to when ordering

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 It is clear that this business scams people out of their money with no guarantee of income. However, they do state in the agreement that you are able to make money in the first week. This is not true. I have followed all guidelines to make income, but the  process in which you have to follow requires you to buy postage and pay for copies of their letters with no compensation. I have not received any money for any mail that I sent out. I simply want to get my money $139.00 plus $50.00 for program #2 and postage and mailer copies. They say if your mailer has been received in their office, you will make $10 per copy. I sent out 100 mailer it has been 4 weeks now with no compensation and the same recording when you call. I have not spoken to a human person since I began this process. I understand that mail return may be slow, but I should received something by now. They say they are legitimate, I disagree. The first you reach out to a company that you think or feel is honest because they state that in their ad and you end up losing your hard earned money on a lie. They need to do what they promise in  their ad or they need to find another line work.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID [redacted].Sincerely,[redacted]

Why does that not surprise me.  I've tried and tried to resolve this with emails.  I have attached the mason grace invoice, they knew me when they charged my credit card $99.  I have also...

attached a copy of the order form that was in the package rec'd from Mason Grace and copies of the [redacted] I paid with.  I just want my money back, I want nothing more to do with this shady company.  Thanks for the help.  Let me know if you need anything else.

Simple case of a customer who does everything but READ the terms and conditions he AGREED to. We are clear that there are no promises of income and no assurances any expenses will be reimbursed. If those terms were unacceptable, he should have returned the product unused. All of this was made 100%...

clear. We are not responsible for a customers failure to read the clear and simple terms we provide. No refund is due

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Mason Grace Enterprises regarding complaint ID [redacted].Sincerely,[redacted]