Initial Business Response / [redacted] (1000, 5, 2015/12/22) */ I AM VERY EMBARRASSED WITH THIS BUT I THOUGHT AFTER I OWE YOU AN EXPLANATIONIT'S A LONG STORYBUT I'M NOT GOING ANY WHEREJUST TEMPORARILY EMBARRASSED IT STARTED IN MAY WITH A CREDIT CARD FRAUD OF JUST ABOUT $14,THEN AFTER THE FIREARM AND MILITARY AUCTIONS I HIRED THE GUN CLUB TO DO THE SHIPPING, I ASSUMED THEY KNEW WHAT TO DO AND WITH ALMOST FIREARMS I THOUGHT THEY WOULD BE BETTER EQUIPPED TO HANDLE ITI WAS WRONG! IT TOOK THEM MONTHS TO FINALLY GET EVERYTHING SHIPPEDTHEY LOST TWO OF THE HIGHEST SELLING RIFLES SO, BECAUSE OF THE LENGTH OF TIME THEM WERE TAKING TO SHIP, I STARTED TO GET CHARGE BACKS, A LOT OF CHARGE BACKS SO, BETWEEN THE CREDIT CARD FRAUD AND ALL THE CHARGE BACKS ON THE CREDIT CARDS THE RISK DEPARTMENT OF THE CREDIT CARD PROCESSOR COMPANY WITHHELD $20,I WAS STILL GETTING CHARGE BACKS BECAUSE OF THE SHIPPING PROBLEM, SO AFTER THE OCTOBER FIREARM AUCTION, THEY WITHHELD ANOTHER $10, SO AS OF RIGHT NOW THEY HAVE $30,OF THE COMPANIES FUNDS WHICH THEY CAN HOLD FOR UP TO MONTHS BECAUSE CUSTOMERS HAVE UP TO MONTHS TO DISPUTE A PURCHASE THIS HAS BEEN GOING ON SINCE MAY, IT HAS BEEN VERY STRESSFUL FOR THIS OLD MANAND HAS PUT ME INTO AN VERY EMBARRASSING POSITION FOR A WHILE I NOW HAVE A NEW PROCESSOR BUT THAT ONLY STARTED WITH THE AUCTION THIS MONTH (NOVEMBER)SO WHAT I HAVE TO USE THE FUNDS FROM MY COMMISSIONS TO PAY YOU AND SEVERAL OTHER CONSIGNORS I HAVE ANOTHER COIN & JEWELRY AUCTION ON JANUARY 3RD AND I WILL SEND YOU HALF AND IF IT GOES REALLY WELL ALL I AM VERY SORRY, BUT THEY HAVE ME IN A VERY BAD PLACE RIGHT NOW AND THEY REALLY DONE SEEM TO CARE, THEY ARE WATCHING OUT FOR THEMSELVES I WILL BE SENDING MR [redacted] A REFUND AS SOON AS THE FUNDS ARE AVAILABLEI AM SORRY ABOUT THIS Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) Having made countless attempts to contact the Peterson Coby phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issuesI would be quite satisfied with offer made if it is sincere The following is what I need to make this rightFirst and foremost I want a letter from Peterson Cothat the firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it upI will expect to receive at least 1/of said refund by 1/8/or a phone call as to why said funds have not been sentMy phone number is (479) [redacted] I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from meI do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long Final Consumer Response / [redacted] (3000, 10, 2016/01/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) Having made countless attempts to contact the Peterson Coby phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issuesI would be quite satisfied with offer made if it is sincere The following is what I need to make this rightFirst and foremost I want a letter from Peterson Cothat the firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it upI will expect to receive at least 1/of said refund by 1/8/or a phone call as to why said funds have not been sentMy phone number is (479) [redacted] I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from meI do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long
Initial Business Response /* (1000, 8, 2015/12/12) */
A full refund was issued to Mr***I will confirm this refund with our credit card processor on Monday, December If it has not went through (money given back to his bank)at that time I will issue a refund check and send it with tracking
informationSorry for the delay James has been out of the office a lot with consignment business and hasn't checked the post office until today
Initial Consumer Rebuttal /* (3000, 10, 2015/12/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have yet to receive this refundMy bank who I called today has also stated that the refund was not given
I'm having to go through CC company hoops and reportings just to get this reverse charge and all this seems unnecessary
Please send me a refund
Initial Business Response /* (1000, 5, 2015/12/22) */
I AM VERY EMBARRASSED WITH THIS BUT I THOUGHT AFTER
I OWE YOU AN EXPLANATION. IT'S A LONG STORY. BUT I'M NOT
GOING ANY WHERE. JUST TEMPORARILY EMBARRASSED.
IT STARTED IN MAY WITH A CREDIT CARD FRAUD OF JUST ABOUT
$14,000.00. THEN AFTER THE...
FIREARM AND MILITARY AUCTIONS I
HIRED THE GUN CLUB TO DO THE SHIPPING, I ASSUMED THEY KNEW
WHAT TO DO AND WITH ALMOST 300 FIREARMS I THOUGHT THEY WOULD
BE BETTER EQUIPPED TO HANDLE IT. I WAS WRONG! IT TOOK THEM
3 MONTHS TO FINALLY GET EVERYTHING SHIPPED. THEY LOST TWO OF
THE HIGHEST SELLING RIFLES.
SO, BECAUSE OF THE LENGTH OF TIME THEM WERE TAKING TO SHIP,
I STARTED TO GET CHARGE BACKS, A LOT OF CHARGE BACKS.
SO, BETWEEN THE CREDIT CARD FRAUD AND ALL THE CHARGE BACKS
ON THE CREDIT CARDS THE RISK DEPARTMENT OF THE CREDIT CARD
PROCESSOR COMPANY WITHHELD $20,000. I WAS STILL GETTING
CHARGE BACKS BECAUSE OF THE SHIPPING PROBLEM, SO AFTER THE
OCTOBER FIREARM AUCTION, THEY WITHHELD ANOTHER $10,000.
SO AS OF RIGHT NOW THEY HAVE $30,000 OF THE COMPANIES FUNDS
WHICH THEY CAN HOLD FOR UP TO 6 MONTHS BECAUSE CUSTOMERS HAVE
UP TO 6 MONTHS TO DISPUTE A PURCHASE.
THIS HAS BEEN GOING ON SINCE MAY, IT HAS BEEN VERY STRESSFUL FOR
THIS OLD MAN. AND HAS PUT ME INTO AN VERY EMBARRASSING POSITION
FOR A WHILE.
I NOW HAVE A NEW PROCESSOR BUT THAT ONLY STARTED WITH THE AUCTION
THIS MONTH (NOVEMBER). SO WHAT I HAVE TO USE THE FUNDS FROM MY
COMMISSIONS TO PAY YOU AND SEVERAL OTHER CONSIGNORS.
I HAVE ANOTHER COIN & JEWELRY AUCTION ON JANUARY 3RD 2016 AND I
WILL SEND YOU HALF AND IF IT GOES REALLY WELL ALL.
I AM VERY SORRY, BUT THEY HAVE ME IN A VERY BAD PLACE RIGHT NOW.
AND THEY REALLY DONE SEEM TO CARE, THEY ARE WATCHING OUT FOR
THEMSELVES.
I WILL BE SENDING MR [redacted] A REFUND AS SOON AS THE FUNDS ARE AVAILABLE. I AM SORRY ABOUT THIS
Initial Consumer Rebuttal /* (3000, 7, 2016/01/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Having made countless attempts to contact the Peterson Co. by phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issues. I would be quite satisfied with offer made if it is sincere.
The following is what I need to make this right. First and foremost I want a letter from Peterson Co. that the 3 firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it up. I will expect to receive at least 1/2 of said refund by 1/8/2016 or a phone call as to why said funds have not been sent. My phone number is (479)[redacted]. I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from me. I do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long.
Final Consumer Response /* (3000, 10, 2016/01/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Having made countless attempts to contact the Peterson Co. by phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issues. I would be quite satisfied with offer made if it is sincere.
The following is what I need to make this right. First and foremost I want a letter from Peterson Co. that the 3 firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it up. I will expect to receive at least 1/2 of said refund by 1/8/2016 or a phone call as to why said funds have not been sent. My phone number is (479)[redacted]. I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from me. I do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long.
The refund was processed on 12/20/2017. I have apologized to Mr. [redacted], on the phone as mistakes do happen. The ring was in fact sold on Proxibid for $225.00 plus buyers premium and shipping costs. I again am sorry for the inconvenience.
Initial Business Response / [redacted] (1000, 5, 2015/12/22) */ I AM VERY EMBARRASSED WITH THIS BUT I THOUGHT AFTER I OWE YOU AN EXPLANATIONIT'S A LONG STORYBUT I'M NOT GOING ANY WHEREJUST TEMPORARILY EMBARRASSED IT STARTED IN MAY WITH A CREDIT CARD FRAUD OF JUST ABOUT $14,THEN AFTER THE FIREARM AND MILITARY AUCTIONS I HIRED THE GUN CLUB TO DO THE SHIPPING, I ASSUMED THEY KNEW WHAT TO DO AND WITH ALMOST FIREARMS I THOUGHT THEY WOULD BE BETTER EQUIPPED TO HANDLE ITI WAS WRONG! IT TOOK THEM MONTHS TO FINALLY GET EVERYTHING SHIPPEDTHEY LOST TWO OF THE HIGHEST SELLING RIFLES SO, BECAUSE OF THE LENGTH OF TIME THEM WERE TAKING TO SHIP, I STARTED TO GET CHARGE BACKS, A LOT OF CHARGE BACKS SO, BETWEEN THE CREDIT CARD FRAUD AND ALL THE CHARGE BACKS ON THE CREDIT CARDS THE RISK DEPARTMENT OF THE CREDIT CARD PROCESSOR COMPANY WITHHELD $20,I WAS STILL GETTING CHARGE BACKS BECAUSE OF THE SHIPPING PROBLEM, SO AFTER THE OCTOBER FIREARM AUCTION, THEY WITHHELD ANOTHER $10, SO AS OF RIGHT NOW THEY HAVE $30,OF THE COMPANIES FUNDS WHICH THEY CAN HOLD FOR UP TO MONTHS BECAUSE CUSTOMERS HAVE UP TO MONTHS TO DISPUTE A PURCHASE THIS HAS BEEN GOING ON SINCE MAY, IT HAS BEEN VERY STRESSFUL FOR THIS OLD MANAND HAS PUT ME INTO AN VERY EMBARRASSING POSITION FOR A WHILE I NOW HAVE A NEW PROCESSOR BUT THAT ONLY STARTED WITH THE AUCTION THIS MONTH (NOVEMBER)SO WHAT I HAVE TO USE THE FUNDS FROM MY COMMISSIONS TO PAY YOU AND SEVERAL OTHER CONSIGNORS I HAVE ANOTHER COIN & JEWELRY AUCTION ON JANUARY 3RD AND I WILL SEND YOU HALF AND IF IT GOES REALLY WELL ALL I AM VERY SORRY, BUT THEY HAVE ME IN A VERY BAD PLACE RIGHT NOW AND THEY REALLY DONE SEEM TO CARE, THEY ARE WATCHING OUT FOR THEMSELVES I WILL BE SENDING MR [redacted] A REFUND AS SOON AS THE FUNDS ARE AVAILABLEI AM SORRY ABOUT THIS Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) Having made countless attempts to contact the Peterson Coby phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issuesI would be quite satisfied with offer made if it is sincere The following is what I need to make this rightFirst and foremost I want a letter from Peterson Cothat the firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it upI will expect to receive at least 1/of said refund by 1/8/or a phone call as to why said funds have not been sentMy phone number is (479) [redacted] I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from meI do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long Final Consumer Response / [redacted] (3000, 10, 2016/01/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) Having made countless attempts to contact the Peterson Coby phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issuesI would be quite satisfied with offer made if it is sincere The following is what I need to make this rightFirst and foremost I want a letter from Peterson Cothat the firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it upI will expect to receive at least 1/of said refund by 1/8/or a phone call as to why said funds have not been sentMy phone number is (479) [redacted] I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from meI do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long
Initial Business Response /* (1000, 8, 2015/12/12) */
A full refund was issued to Mr***I will confirm this refund with our credit card processor on Monday, December If it has not went through (money given back to his bank)at that time I will issue a refund check and send it with tracking
informationSorry for the delay James has been out of the office a lot with consignment business and hasn't checked the post office until today
Initial Consumer Rebuttal /* (3000, 10, 2015/12/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have yet to receive this refundMy bank who I called today has also stated that the refund was not given
I'm having to go through CC company hoops and reportings just to get this reverse charge and all this seems unnecessary
Please send me a refund
Initial Business Response /* (1000, 5, 2015/12/22) */
I AM VERY EMBARRASSED WITH THIS BUT I THOUGHT AFTER
I OWE YOU AN EXPLANATION. IT'S A LONG STORY. BUT I'M NOT
GOING ANY WHERE. JUST TEMPORARILY EMBARRASSED.
IT STARTED IN MAY WITH A CREDIT CARD FRAUD OF JUST ABOUT
$14,000.00. THEN AFTER THE...
FIREARM AND MILITARY AUCTIONS I
HIRED THE GUN CLUB TO DO THE SHIPPING, I ASSUMED THEY KNEW
WHAT TO DO AND WITH ALMOST 300 FIREARMS I THOUGHT THEY WOULD
BE BETTER EQUIPPED TO HANDLE IT. I WAS WRONG! IT TOOK THEM
3 MONTHS TO FINALLY GET EVERYTHING SHIPPED. THEY LOST TWO OF
THE HIGHEST SELLING RIFLES.
SO, BECAUSE OF THE LENGTH OF TIME THEM WERE TAKING TO SHIP,
I STARTED TO GET CHARGE BACKS, A LOT OF CHARGE BACKS.
SO, BETWEEN THE CREDIT CARD FRAUD AND ALL THE CHARGE BACKS
ON THE CREDIT CARDS THE RISK DEPARTMENT OF THE CREDIT CARD
PROCESSOR COMPANY WITHHELD $20,000. I WAS STILL GETTING
CHARGE BACKS BECAUSE OF THE SHIPPING PROBLEM, SO AFTER THE
OCTOBER FIREARM AUCTION, THEY WITHHELD ANOTHER $10,000.
SO AS OF RIGHT NOW THEY HAVE $30,000 OF THE COMPANIES FUNDS
WHICH THEY CAN HOLD FOR UP TO 6 MONTHS BECAUSE CUSTOMERS HAVE
UP TO 6 MONTHS TO DISPUTE A PURCHASE.
THIS HAS BEEN GOING ON SINCE MAY, IT HAS BEEN VERY STRESSFUL FOR
THIS OLD MAN. AND HAS PUT ME INTO AN VERY EMBARRASSING POSITION
FOR A WHILE.
I NOW HAVE A NEW PROCESSOR BUT THAT ONLY STARTED WITH THE AUCTION
THIS MONTH (NOVEMBER). SO WHAT I HAVE TO USE THE FUNDS FROM MY
COMMISSIONS TO PAY YOU AND SEVERAL OTHER CONSIGNORS.
I HAVE ANOTHER COIN & JEWELRY AUCTION ON JANUARY 3RD 2016 AND I
WILL SEND YOU HALF AND IF IT GOES REALLY WELL ALL.
I AM VERY SORRY, BUT THEY HAVE ME IN A VERY BAD PLACE RIGHT NOW.
AND THEY REALLY DONE SEEM TO CARE, THEY ARE WATCHING OUT FOR
THEMSELVES.
I WILL BE SENDING MR [redacted] A REFUND AS SOON AS THE FUNDS ARE AVAILABLE. I AM SORRY ABOUT THIS
Initial Consumer Rebuttal /* (3000, 7, 2016/01/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Having made countless attempts to contact the Peterson Co. by phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issues. I would be quite satisfied with offer made if it is sincere.
The following is what I need to make this right. First and foremost I want a letter from Peterson Co. that the 3 firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it up. I will expect to receive at least 1/2 of said refund by 1/8/2016 or a phone call as to why said funds have not been sent. My phone number is (479)[redacted]. I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from me. I do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long.
Final Consumer Response /* (3000, 10, 2016/01/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Having made countless attempts to contact the Peterson Co. by phone and by email without any response until having to resort to the Revdex.com my level of trust in the response leaves me with several issues. I would be quite satisfied with offer made if it is sincere.
The following is what I need to make this right. First and foremost I want a letter from Peterson Co. that the 3 firearms in question were never owned by me and my name should not be attached to them as I have been advised by my attorney that if this is not done I should contact the ATF to clear it up. I will expect to receive at least 1/2 of said refund by 1/8/2016 or a phone call as to why said funds have not been sent. My phone number is (479)[redacted]. I hope you are a man of your word, I have been more than patient but will no longer hesitate to inform my credit card company to proceed with reclaiming my funds, as they have been informed for some time and will take action with a call from me. I do not wish to cause you anymore hardship as it sounds like you have plenty but this has gone on much too long.
The refund was processed on 12/20/2017. I have apologized to Mr. [redacted], on the phone as mistakes do happen. The ring was in fact sold on Proxibid for $225.00 plus buyers premium and shipping costs. I again am sorry for the inconvenience.