Do not take your car to ray pearman lincoln for serviceI called for days with no return callsI just wanted to know how long a warranty repair would take [redacted] in service finally called back He told me the service manager [redacted] would get me a loaner carThen she wouldn't call me backSo [redacted] told me to come anyway and he would get me a loanerYou are supposed to get a loaner with any serviceWhen I got there, no loaner [redacted] lied to me [redacted] proceeded to call me a liar saying I never called herThen told another employee I was a ***Great managerMy husband still wanted me to leave my carSo he came and got medays later, after [redacted] not returning my calls we came down thereMy car had not been touchedWe left, and had it repaired elsewhereI have heard horrible Ray Pearman stories over the last monthI hope my friends post their complaints alsoHad I known I would have never have goneThe facilites is run down and so dirtyThe bathroom at [redacted] is cleaner and even looks betterNothing like the Lincoln dealership we bought I car from I have waited days for an apology and only received one from a new car managerNot from the people who treated so horribleMy complaint is in the hands of Lincoln now
Do not take your car to ray pearman lincoln for serviceI called for days with no return callsI just wanted to know how long a warranty repair would take [redacted] in service finally called back He told me the service manager [redacted] would get me a loaner carThen she wouldn't call me backSo [redacted] told me to come anyway and he would get me a loanerYou are supposed to get a loaner with any serviceWhen I got there, no loaner [redacted] lied to me [redacted] proceeded to call me a liar saying I never called herThen told another employee I was a ***Great managerMy husband still wanted me to leave my carSo he came and got medays later, after [redacted] not returning my calls we came down thereMy car had not been touchedWe left, and had it repaired elsewhereI have heard horrible Ray Pearman stories over the last monthI hope my friends post their complaints alsoHad I known I would have never have goneThe facilites is run down and so dirtyThe bathroom at [redacted] is cleaner and even looks betterNothing like the Lincoln dealership we bought I car from I have waited days for an apology and only received one from a new car managerNot from the people who treated so horribleMy complaint is in the hands of Lincoln now