Jamro Automotive Services

Customer contacted us after he had a friend look at his car for a noiseCustomer stated the friendlooked at the car in the friend's backyardI vehemently assured the customer that if there was anyproblem parts and labor were guaranteed for one yearIf there was a problem the customer shouldof let me know so we could of corrected the problem - not a friend in his backyard.Customer continued to argue and call me names and only wanted a refundNever did the Customershow me any evidence ( photos/video) of the supposed wrong doing or return any defective partsIstill stand by correcting any problems and so have my suppliers with any defective parts.After years in business, this is my first complaint to the Revdex.com as my customers know that if they haveany issues, I stand by my work and correct any problems after the fact when brought to my attention.Thank you,Kevin ***

Customer contacted us after he had a friend look at his car for a noise. Customer stated the friendlooked at the car in the friend's backyard. I vehemently assured the customer that if there was anyproblem parts and labor were guaranteed for one year. If there was a problem the customer shouldof let...

me know so we could of corrected the problem - not a friend in his backyard.Customer continued to argue and call me names and only wanted a refund. Never did the Customershow me any evidence ( photos/video) of the supposed wrong doing or return any defective parts. Istill stand by correcting any problems and so have my suppliers with any defective parts.After 30 years in business, this is my first complaint to the Revdex.com as my customers know that if they haveany issues, I stand by my work and correct any problems after the fact when brought to my attention.Thank you,Kevin [redacted]