We are a medical office that uses electric drillsWe own fourDecember we mailed three of the four to Jan L for repairWe were closed for weeks in January so felt this was the best time not to have the equipment in the office as we weren't seeing patientsOn Feb we called as we still hadn't received it backWe were told by *** it was being worked on THAT dayOn February I called again and told it was being worked on that day and we would receive an invoice that afternoonThe following day I got the invoice and paid immediatelyI was told the equipment would be shipped to us THAT dayMy credit card WAS chargedToday, the last remaining drill we have stopped working which forced us to cancel patients for the day! Thus, we were not able to perform medical services for our patients and that is also a loss of incomeI called Jan L and spoke to ***, who again said that it would be sent out today (although we had been told this earlier in the week)I was very ups
We are a medical office that uses electric drillsWe own fourDecember we mailed three of the four to Jan L for repairWe were closed for weeks in January so felt this was the best time not to have the equipment in the office as we weren't seeing patientsOn Feb we called as we still hadn't received it backWe were told by *** it was being worked on THAT dayOn February I called again and told it was being worked on that day and we would receive an invoice that afternoonThe following day I got the invoice and paid immediatelyI was told the equipment would be shipped to us THAT dayMy credit card WAS chargedToday, the last remaining drill we have stopped working which forced us to cancel patients for the day! Thus, we were not able to perform medical services for our patients and that is also a loss of incomeI called Jan L and spoke to ***, who again said that it would be sent out today (although we had been told this earlier in the week)I was very ups