I am writing in response to the subject complaint submitted by Mr [redacted] In response we are refunding Mr [redacted] ’s original purchase cost ($67.99) as well as sending the ordered product out today Our Materials Manager spoke with Mr [redacted] on the phone today and expressed our sincerest apologies for the error with getting his shipment to him correctly and promptly He was very receiving of our resolution and appreciative for making things right Please let me know if you need anything further regarding this issue Have a great evening!
I am writing in response to the subject complaint submitted by Mr [redacted] In response we are refunding Mr [redacted] ’s original purchase cost ($67.99) as well as sending the ordered product out today Our Materials Manager spoke with Mr [redacted] on the phone today and expressed our sincerest apologies for the error with getting his shipment to him correctly and promptly He was very receiving of our resolution and appreciative for making things right Please let me know if you need anything further regarding this issue Have a great evening!