JandK Home Improvement Services LLC

Date: Tue, Jul 11, at 1:PMSubject: Fwd: Fw: Up to youTo: ***@myRevdex.com.orgGood Afternoon,The following does not indicate acceptance or denial of responsibility in this or any case.I have received a letter from you (Case number ***) and the information contained on the claim is
incomplete and inaccurateAttached you will find an email from me trying to resolve this issueIt was unfortunate that the pipe burst due to conditions of the pipe and pressure of the water while I was making the rapairs,(note, all standard procedures were followed)I have also offered to make the necessary repairs myself at the time of the incident, furthermore the same day I went back to remove damage drywall and advised ***(the tenant/client) about the process of making repairsI contacted her very next day in the morning and she told me that "I didn't have to do anything else, that the insurance was going to take care of it"At this point I am waiting for them to submit the Copy of the full Report they should have received from the inssurance adjusterTo date I have not received the report/information nor heard anything else from *** ***.We take Cash, ***, 50% to start and 50% upon completionThanks for your business!!JandK Home Improvement Services LLCMobile: ***jandk.services77@***.com***WebSite---------- Forwarded message ----------From: Ricky R** Date: Tue, Jul 11, at 1:PMSubject: Fw: Up to youTo: J&K Services From: Ricky Rey Sent: Monday, June 26, 10:PMTo: *** ***Subject: Re: Up to you ***, I tried to reach out to you and finally got in touch with you last week Friday the 23rd and requested a copy of the full report from the adjusterI still have not received anything but a letter from the Revdex.comAs I recall I was called to fix a leak which obviously means you had a preexisting problem with the pipes specially since you felt necessary to contact us for different plumbing issue previously and after the incident we(you, your son and I) agreed that the pipes and connections were old.As far as payment for the work performed (the leak was fixed, valve was replaced and faucet was replaced )the additional charges were for the parts which has been used at your property Further more I was called back to your property to start repairs on your property(was not compensated) and I called you the very next day and you stated that "there is nothing else you need from me and that the insurance was going to take care of it"You also mention that the landlord called a plumber that stated that "the repair was done properly but he would probably would have done differently".(obviously there is many ways to accomplish the same results) For this reasons I didn't see the need to answer calls text from you specially after receiving a rude and unprofessional call from an insurance representative. On Jun 22, 2017, at 16:25, *** *** wrote:Do you want to file this through your LLC insurance company or pay me the $out of your pocket?