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Jane's Bridal & Formal

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Jane's Bridal & Formal Reviews (2)

My experience here was absolutely great. She understood exactly what I wanted and got my dress altered under rush! Will definitely come back again!

My fiancée went to pickup her dress today. She dropped it off over a week ago for alterations. She was told that it would be ready by 10AM. The dress was not touched at all during the time it was there. When asked why the dress wasn't altered at all the woman's response was that she had been busy all week. The woman then told my fiancée that she would have to come back tomorrow. My fiancée informed her that it was impossible, the wedding is in 3 days, and she has other errands to run tomorrow that she cannot reschedule. My fiancée returned later to see that the job was rushed, of course, and asked to make corrections after each fitting. The woman became obviously frustrated, and told my fiancée that what she wanted was "too much". My fiancée reminded her that she had a week to work on the dress. That's when the woman actually threw the dress at my fiancée, and told her to get out of the store.
This obvious lack of professionalism, and punctuality to complete a job is an excellent reflection on the type of service you might expect if you wish to have alterations done here. I would not recommend this store so that you also would not miss important deadlines, or treated with such blatant disrespect.

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Address: 3244 E Broadway, Pearland, Texas, United States, 77581

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