Disgusting customer service!! I shop here quit a bit for my rod building supplies and I ordered a certain part that had said it came pre cut and when I received the product after being gouged for shipping, I open ed the box only to find that the product was not pre cut as described I spoke with a year old snide girl with a huge attitude basically told me to *** and that they were not going to do anything for me other than that I had the option to send it all the way back to the usa for a refund at $plus $duties, plus $to send it back, thats a ridiculous way to treat a customer when all I asked for was a few cents off to compensate for the few hours I have to put into making the product the way I thought I purchased it! I will never shop here again and advise anyone not to spend there money here I use another company for the same supplies and they treat me very well!
Disgusting customer service!! I shop here quit a bit for my rod building supplies and I ordered a certain part that had said it came pre cut and when I received the product after being gouged for shipping, I open ed the box only to find that the product was not pre cut as described I spoke with a year old snide girl with a huge attitude basically told me to *** and that they were not going to do anything for me other than that I had the option to send it all the way back to the usa for a refund at $plus $duties, plus $to send it back, thats a ridiculous way to treat a customer when all I asked for was a few cents off to compensate for the few hours I have to put into making the product the way I thought I purchased it! I will never shop here again and advise anyone not to spend there money here I use another company for the same supplies and they treat me very well!