We have inspected Mr. [redacted]'s Civic several times for the noise he is experiencing. We have consulted with Honda Technical Advisers, and completed the instructions given to us. On the last visit we arranged for the Honda Representative to come out and driveMr. [redacted]'s Civic to inspect, and to...
listen for any abnormal noise. After inspecting and driving Mr. [redacted]'s vehicle, and the brand new Civic he was driving for the day, they were exactly the same. Honda is aware of Mr. [redacted]'s concern, however there is nothing additional Honda or Markley Motors can do to decrease the noise at this time..
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Wanted to let you know we were able to get the problem resolved this morning 1/8/16. The service manager Mick called me this morning and made a nice compromise...
offer to finish the repair and get the work completed, and I accepted.Thank you for the help,[redacted]
Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]
We have inspected Mr. [redacted]'s Civic several times for the noise he is experiencing. We have consulted with Honda Technical Advisers, and completed the instructions given to us. On the last visit we arranged for the Honda Representative to come out and driveMr. [redacted]'s Civic to inspect, and to...
listen for any abnormal noise. After inspecting and driving Mr. [redacted]'s vehicle, and the brand new Civic he was driving for the day, they were exactly the same. Honda is aware of Mr. [redacted]'s concern, however there is nothing additional Honda or Markley Motors can do to decrease the noise at this time..
[redacted]
[redacted]
[redacted]
[redacted] [redacted]
Wanted to let you know we were able to get the problem resolved this morning 1/8/16. The service manager Mick called me this morning and made a nice compromise...
offer to finish the repair and get the work completed, and I accepted.Thank you for the help,[redacted]
[redacted]
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[redacted]
[redacted]How can I change my complaint to resolved?Thanks