Japanese Auto Engines

Japanese Auto Engines*** *** *** *Tacoma, WA 98404 File #:*** Dear Revdex.com, We are disappointed to hear that the client was not satisfied with the product and servicesWe have fulfilled everything for the client in according to our agreed and signed contract in good faith, but would like to have the client bring in the vehicle for inspection to repair any damages that may have resulted from our products and/or services as covered by the warrantyWithout an opportunity to examine the vehicle we cannot verify or diagnose any of the problems the client has statedThe client may also give us a call at any time to discuss the issuesWe look forward to hearing from you and/or the client.Thank you for your time. Japanese Auto Engines

Complaint: [redacted]I am rejecting this response because: I refuse to have this shop touch my...

car again, if necessary I will follow other routes(more legal) of resolution. Basically if they are unwilling to pay for the repairs at another shop I will be seeking legal representation. attached are the before and after pictures of the oil pan they reinstalled in my new engine.Sincerely,[redacted]

we are really feel sorry what customer complaint.we are fully warranty it. if that is our service.please, let us inspect and warranty service as we have warranty contractplease call [redacted] robert

Complaint: [redacted]I am rejecting this response because: this company does some of the worst work I've ever seen. I already took the car to another shop and got it running, cost me $800 to fix their poor job. This company should not have a high rating on Revdex.com nor be allowed to work on people's cars. This is not resolved and they should get a downgrade on their ratingSincerely,[redacted]