Sign in

Jarden Consumer Solutions

Sharing is caring! Have something to share about Jarden Consumer Solutions? Use RevDex to write a review
Reviews Jarden Consumer Solutions

Jarden Consumer Solutions Reviews (22)

Review: Part needed for humidifier, not in stock and no replacement parts

I purchased a humidifier model # BLU 8000, the cap for the water holder broke.

I have called and e-mailed. but the first time I was sent the wrong part.

Every time I call or e-mail I get told no replacement parts are on hand. .Desired Settlement: A new working humidifier.

Review: I purchased (2) [redacted] about 6 months ago. I followed the instructions on the unit that inform you to change the carbon filter but could not find any information about it on their website. I began a chat in which the representative provided me a part number, however they do not have them in stock. They asked me to check with local vendors (but as they are the manufacturer, none of the stores had them). I was then asked to purchase the more expensive HEPA filter (which would not help the problem). I waited a month to see if stock would change. I called into their customer support in which I was informed that there were none in stock and again the representative asked me to buy a package of the more expensive filters. I asked her for a refund on my product as clearly it is not able to work; to that response she asked me to return it to the store that I bought it from. I informed her that they would not take it back as it works and the only reason I would be returning it would be because the manufacturer can not provide a replacement part that is necessary for the unit to function as advertised. I asked to speak to her supervisor, who seemingly did a great job and promised to check on the stock issues with her manager and will get back to me the following day. I said that it is fine if they don't have them but they need to provide me a refund for the product as I purchased this with the mindset that it would work continuously. During this conversation she mentioned that it was a known issue (if it is a known issue this product should NOT still be sold on the market, but yet I can find it for sale still). It has been over 2 weeks and I have not gotten any response.Desired Settlement: At this point, due to the disrespect I received by no follow up and in correct solutions being pushed on me by their "customer service representatives" I refuse to give any more money to this company; either I get the full purchase price of these back ([redacted]) or free replacement filters for the life of these units. Since I know they aren't in stock, I assume the second one is not a viable option.

Check fields!

Write a review of Jarden Consumer Solutions

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Jarden Consumer Solutions Rating

Overall satisfaction rating

Description: FILTERS-AIR & GAS

Address: 2381 NW Executive Center Dr, Boca Raton, Florida, United States, 33431-8560

Phone:

Show more...

Web:

www.boycesmotel.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Jarden Consumer Solutions, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Jarden Consumer Solutions

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated