Jas Mann Roofing and Waterprrofing Reviews (%countItem)
Jas Mann Roofing and Waterprrofing Rating
Address: 8733 162 A St, Surrey, British Columbia, Canada, V4N 1J7
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+1 (604) 597-3225 |
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Jas Mann roofing installed our roof coming 2 years ago. When they did so they installed a new skylight. This past winter we noticed that our heating bill was very high. In April it was a windy day when we observed debris coming inside from the skylight. We could tell there was a fair sized leak. We contacted Manjit and after a couple weeks he looked at it. He said that the skylight was incorrectly installed and he would have to return with the proper flashing to raise the skylight and correct it. We didn't hear from him again so we called after a couple of weeks and he advised that he would attend at the end of the week. He didn't attend so we contacted and he said that he would be here the following week. He didn't attend so we left messages with him that he didn't return. We did contact him again and he said he would be here the end of the week for sure to repair this. He didn't show up again and this is almost 3 months that we have been waiting for the repair.
Initial Business Response /(1000, 10, 2019/07/18) */
manjit m***
1:26 PM (9 minutes ago)
to me
Hi ***,
The work was actually done in my first visit a month ago. It's just I wanted to enhance it and wanted to fix it to my satisfaction. There was a misunderstanding between the customer and myself for the priority of the job as it was no more a serious issue and I wanted to fix it once I had some free time but the customer wanted to do it right away. It has been resolved with the satisfaction of the customer.
Initial Consumer Rebuttal /(2000, 12, 2019/07/18) */
***
9:49 AM (3 hours ago)
to Better
Hi ***
Manjit was at our home yesterday evening along with an assistant. They worked on the skylight so it appears that it is repaired. Thank you very much for your assistance.