On 5/28/@ 4:PM PST *** *** purchased an indoor hydroponic grow tent from our companyThe customer personally loaded the item onto a cart and with an employees help, unboxed the item to fit into his smaller vehicleVia *** on 5/29/7:PM the customer then messaged us to let
us know that his item purchased was in used conditionThe store manager was notified via cell phone application, exchanged phone numbers and agreed to meet with the customer on his personal time being that the store was no longer during business hours@ 9:PM 5/29/*** was met at the store location and received $as a refund for his $spentUpon leaving the store with his refund, *** then proposed that we allow him to setup a Vivint solar booth for a day inside our location to make it up too himUpon opening back up for business on Monday 6/1/15, the vendor( Hydrofarm) of the item deemed used was contacted and our company has received a full refund
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
On 5/28/@ 4:PM PST *** *** purchased an indoor hydroponic grow tent from our companyThe customer personally loaded the item onto a cart and with an employees help, unboxed the item to fit into his smaller vehicleVia *** on 5/29/7:PM the customer then messaged us to let
us know that his item purchased was in used conditionThe store manager was notified via cell phone application, exchanged phone numbers and agreed to meet with the customer on his personal time being that the store was no longer during business hours@ 9:PM 5/29/*** was met at the store location and received $as a refund for his $spentUpon leaving the store with his refund, *** then proposed that we allow him to setup a Vivint solar booth for a day inside our location to make it up too himUpon opening back up for business on Monday 6/1/15, the vendor( Hydrofarm) of the item deemed used was contacted and our company has received a full refund