Jason's Deli

Jason's Deli has done it's best to satisfy this customer for some years now After numerous refunds and disruption in the delis, the previous district manager and the current district manager for our Florida delis have given up on trying to please this customerThey have also requested
for this customer not return

Complaint:
I am rejecting this response because:I have never created any "disturbances" in the deliIf they consider me politely asking for a manager and then asking the manager to move away from other guests as to not disturb their experience a "disturbance", so be itThis certainly does not call for the many violations in both food safety and customer service(let alone respect to a fellow person in society)You can not put a bandaid on an issue by simply just not asking a customer to not returnCaring about a business' well being and attempting to report the situation in a proper manner should be appreciated and not abandonedMy grandmother took me to my very first deli in Altamonte, and after she passed away, I try to go to the delis to "have lunch with her" when I'm feeling downIf I see or hear or experience something that shouldn't be happening(ie someone who handles cash and food picking their nose, improper change, incorrect order), I will let someone know about it in the nicest and most professional wayThat is how a place improves and doesn't close their doors forever.Sincerely,
*** ***

To Whom it May Concern:*** *** came into Jason's Deli on January 10, The manager on duty, Steve, did everything in his power to make *** *** happy when that failed, a refund was issued On her way out the door *** *** cursed loudly at all of the employeesWhile
we understand she is upset about the customer service she received, we do not tolerate guests cursing at our employees We have tried numerous times via email and phone to contact her about the situation, with no response from her.Thank you,Rebecca G***Jason's Deli General Manager