Jason's Deli

Complaint: 10565808
I am rejecting this response because:I have never created any "disturbances" in the deli. If they consider me politely asking for a manager and then asking the manager to move away from other guests as to not disturb their experience a "disturbance", so be it. This certainly does not call for the many violations in both food safety and customer service(let alone respect to a fellow person in society). You can not put a bandaid on an issue by simply just not asking a customer to not return. Caring about a business' well being and attempting to report the situation in a proper manner should be appreciated and not abandoned. My grandmother took me to my very first deli in Altamonte, and after she passed away, I try to go to the delis to "have lunch with her" when I'm feeling down. If I see or hear or experience something that shouldn't be happening(ie someone who handles cash and food picking their nose, improper change, incorrect order), I will let someone know about it in the nicest and most professional way. That is how a place improves and doesn't close their doors forever.Sincerely,
[redacted]

Our San Antonio franchise owner states we have done our best to try to please this customer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11123002, and find that this...

resolution is satisfactory to me.
Please make sure that the envelope says ATTN: [redacted] and that our complete address is included.  [redacted]
Sincerely,
[redacted]

On December 8, [redacted] contacted you via phone and refunded approximately $36 from your order as stated in previous conversations with the customer.

Complaint: 11157418
I am rejecting this response because:The statement made by Jason's deli is 100% false. I did not speak to a person named [redacted] and no refund was ever granted. I just checked both the prepaid cards used for the order and there is no refund of $36 and no refund at all from Jason's deli. No such event took place.
Sincerely,
[redacted]

A gift card was mailed on 3/1/17 to [redacted] at the address listed on the complaint for any inconvenience received.Thanks kindly,

Complaint: 12129047
I am rejecting this response because:I have not heard from anyone at the company 
Sincerely,
[redacted]

This is the document they sent showing they didn't charge me.

A gift card in the amount of $33.00 will be mailed today to [redacted]

This complaint is for a franchise location and this is their response:I am leaving it with the Hartford after speaking with our rep.  I don't feel we can do anything but aggravate the situation.

Complaint: 11151470
I am rejecting this response because:
As I stated in my original complaint, I did not cuss anyone out. My money was only refunded once and I was not told u couldn't come back into the deli. I was told they would not deliver to me anymore. 
Sincerely,
[redacted]