Sign in

Javery Pain Institute , Grand Rapids , Michigan

Sharing is caring! Have something to share about Javery Pain Institute , Grand Rapids , Michigan? Use RevDex to write a review
Reviews Javery Pain Institute , Grand Rapids , Michigan

Javery Pain Institute , Grand Rapids , Michigan Reviews (1)

I came to Javery Pain Clinic to get help relieving me of my pain. I am chronic pain patient with many disabilities. I have degenerating joint disease, fibromyalgia, sciatic nerve, mixed connective tissue disease, inflammatory disease in total body and arthritis.
When I came to the clinic I was in a very high dosage of pain meds. Under 2 years of treatment I have accomplished dealing with pain on a total different level. Going from 180 pills 1000 mg per month down to 56 pills 750 mg per month working with Dr Chu who is an awesome dr. But working with his nurse Shelly C has been a total struggle.
Every meeting with her has been down grating , disrespect and set up for failure. She has never complimenting me on the progression I have made with managing my pain. Instead she has belittled me and made sarcastic remarks on how Dr Chu thinks highly of me regarding my progression.
My last meeting with Dr Chu was stated that I was going to stay at the level of receiving 2 pills per day at 1000325 mg per day. But of course when my husband and I came to meet with her she wanted to down grade my script to 750/325 mg 2x per day . Stating that if this doesnt work I could go back to my original script. Me wanting make her proud agreed on let's talk about the next time I come in. If course there was no more conversation script was just changed. During the month of January was a total struggle for me . The weather was record cold breaking temps up to 30 below 0. Not only that I slipped and fell in my better knee . Causing me excruciating pain, which totally fused me pain level to go up. Because I fell in the better knee made it very hard for me to get around and not having a good balance due to pain I fell again causing me more pain to the left side of my body.
When I came in to.pick up my February script it was decreased to 750/325 mg I tried to speak with RN Shelly C. that day to speak her to tell her what I was going through but of course she just passed info that there was nothing to.be done and she couldn't meet with me.
During the month I struggled couldn't get out of bed cried in my sleep just in agonizing pain. Meds were not working as I had been breaking pills in half and taking over the counter pills with the script pills to help manage pain . To make a long story short I starting taking the pills whole because of the pain. They are not working but I'm dealing with this agonizing pain. Not able to move as I have been trying to ice/ heat , stretch and no longer able to work out I feel myself slipping backwards. Losing all the progression I had made.
It was coming to the end of the month and I noticed my pills were not going to last me too I got my new script. I called explained what I was going through and I had to come in the office.
I had so many different things going on.all the pain from the fall and my everyday pain increasing the to lack of movement. But I'm in so much pain I can't get back on tract. I had some up day before my appointment with the worst crook in my neck I thought it I moved a certain way I may be paralyzed. My feeling had fell out of my tooth and the left side of my body hurt like crazy and my sciatic nerve had inflamed .
During my intake they stated I could only list one thing I wanted to be seen for so I picked the so I picked the one that was hurting me the worst my neck.
So meeting with RN Shelly C she stated there was nothing she could do for my neck they only had referral to treat me back. She made sarcastic remark about how Dr Chu seems to think I'm soaring. It was obvious that she didnt agree.
She was beating around the bush and clearly not giving me any advice regarding the pain in my neck. I asked what she would recommend to help , she just stated I needed to go my Dr and see someone else.
Ok so I'm thinking she was going to give me my script to be filled the next day as I was 2 days short of my pills . Which totalled 4 pills , 2 per day. Even though she had lowered the dose I explained I came up a little short due to the lower dosage. But I didn't want to go back to the higher dose I just needed a little help to cover the 2 days I was short a total of 4 pills.
When I get my script the asst tells me that Shelly added a script for Narcam the overdose drug.
I was in so much pain just wanting to get home I don't even look at the a script . I go to the pharmacy and that's when I see the script is dated for the 1st. So she's not willing to work with me and don't tell me she's not going go help. But let's me leave with no advice on how to or what to try to get back on track and to top it all off the insult of prescribing the narcam. Like I'm a risk for an overdose for using 4 pills to many in a span of over 26 days. Here I am patient who was taking 6 pills per day of 1000/325 mg for over at least 5 yrs that had accomplished dropping down to 2 pills per day in less than 1 1/2 yr .
I called but office closed at 4:30 pm. I called the next day trying to schedule an appt with Dr Chu . The recp insist that I talk to another RN . I'm upset I'm crying I'm very upset because I'm feeling like I'm being set up to fell. I'm very upset and insulted about the narcam. I'm crying I get transferred and of course I get sent to voicemail. She call back and asked the recp if I can please just make an appointment with Dr Chu. She insist again that I talk to the RN . When she gets on the phone in trying to explain how I feel and what I'm going through. The RN Amanda is not listening she is overtaking me being very combative and then states that I'm not listening to her , when clearly I'm the one with problem, she didn't care she clearly hung up on me. How rude can you be. The RNs have no compassion they look down on people who come to this facility..
I've never felt so disregarded and uncared for In my life at a health facility.
I called back asked to speak the management and asked how I could get referred to a different facility. Before I could even make arrangements myself the Javery Institute staff had canceled me prescription by calling the pharmacy telling them not fill it and canceled my appointment with Dr Chu. Stay my that I could not see him because I was being discharged.
They wrote a new script for just 11 pills 500/325 mg for the next 10 days. Is asked for a grievance form of a recipient rights book. No one had any idea of locating this form. After waiting 20 min for the manager . I went back to the window to ask if she could please just print the form for me and I do not wish to speak to the manager she stated they were having problems locating the form. The receptionist then rudely told me to have a seat and wait for manager. I said you don't have to take a seat and I don't have to wait and that I would find The form on my own. I got a call 30 min. After I had left their facility that I wasn't able take.

Thank you ,
Lolita Grant
616 375 9944
[email protected]

+1
Check fields!

Write a review of Javery Pain Institute , Grand Rapids , Michigan

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Javery Pain Institute , Grand Rapids , Michigan Rating

Overall satisfaction rating

Add contact information for Javery Pain Institute , Grand Rapids , Michigan

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated