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Javitch Block LLC

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Reviews Javitch Block LLC

Javitch Block LLC Reviews (15)

Thank you for bringing this matter to my attentionAs you know, our firm, Javitch Block, treats consumer dissatisfaction with the utmost importance As such, I had the opportunity to thoroughly review my file and discuss with my clientI apologize for the difficulties that [redacted] experienced when making her payment I do note, however, that our office did refund the duplicate payment of $830, and reimbursed her insufficient funds fees If there are any additional bank fees as a result of the occurrence, [redacted] is welcome to forward proof to our office for review to determine whether a further refund is appropriate I again apologize, but am glad to see that it has been addressed and [redacted] has been made wholeThank you for your attention to this matter As always, please feel free to contact me with any questions or concerns This communication is from a debt collectorThis is an attempt to collect a debt and any information obtained will be used for that purposeEric ** P [redacted] Attorney at LawJavitch Block LLCSuperior Avenue, 19th FloorCleveland, OH ext3233Fax: 216.525.4952ep [redacted] @jbandr.com

The complaint was confirmed resolved via phone

August 5, VIA ELECTRONIC MAIL ONLY [redacted] Revdex.com Re: Revdex.com Complaint No.: [redacted] File No.: [redacted] Dear [redacted] : I am responding to the complaint filed against us by the ConsumerPlease be advised that we are a law firm and that part of our practice involves collection of debtsThe Consumer is not a consumer of our services and is not a client of our law firmAs such, as you are aware, we are not allowed to discuss this matter with a third party (Revdex.com)However, we will accept the Consumer's complaint as granting our firm and our client permission to communicate with the Revdex.comI apologize that this matter was not handled to the Consumer's satisfactionI had the opportunity to review my notes and file and understand the nature of the disputeOur firm represents [redacted] in regards to collection upon an accountAt this time, our firm will cease further contact with the Consumer while my client reviews his complaint and desired outcomeAfter my client has reviewed this matter thoroughly, a decision will be made as to whether our firm will close the account based upon the allegations made within the complaintUnfortunately, as of the date of this letter, I do not have a response from my clientAgain, I apologize for any confusion or concern this may have caused the ConsumerI hope this information is sufficient for you to now close your file in this matterIf, however, you have any further questions or concerns, please do not hesitate to contact meVery truly yours, Eric [redacted] P [redacted] ***

(The following was copy/paste by Revdex.com staff - ***)***From: Eric Peterson Date: Fri, Dec 8, at 8:AMSubject: RE: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #*** ***To: Revdex.com
Dear Revdex.com - Thank you for bringing this matter to my attentionI apologize that Ms*** has been dissatisfied with our service. We represent *** *** *** in a lawsuit against her father in the *** *** *** ** *** *** Ms*** is welcome to call our office anytime to obtain a balance letter. In fact, my notes reflect that one was just mailed on 12/6/17. I trust that this will be sufficient for her purposes. If not, she may contact me directly at the number listed below. Again, my apologies, and please let me know if I can be of any further assistance. Thank you. This communication is from a debt collectorThis is an attempt to collect a debt and any information obtained will be used for that purpose. Eric*** ** ***Attorney at LawJavitch Block LLCSuperior Avenue, 19th FloorCleveland, OH ext3233Fax: 216.685.3036***

I am responding to the complaint filed against us by the Consumer. Please be advised that we are a law firm and that part of our practice involves collection of debtsThe Consumer is not a consumer of our services and is not a client of our law firm. As such, as you are aware, we are
not allowed to discuss this matter with a third party (Revdex.com). However, we will accept the Consumer’s complaint as granting our firm and our client permission to communicate with the Revdex.comI apologize that this matter was not handled to the Consumer’s satisfaction. I had the opportunity to review my notes and file and understand the nature of the dispute. Our firm represents *** *** *** *** *** * in regards to collection upon an accountPlease note that our file has been closed back to our client. The reason that our firm did not post the payments that the consumer describes in his complaint is that the wrong file number was written on those payments. We have since located those missing payments, and returned them to the consumer on March 1, Again, I apologize for any confusion or concern this may have caused the ConsumerI hope this information is sufficient for you to now close your file in this matter. If, however, you have any further questions or concerns, please do not hesitate to contact me. Thank you. Eric SP***

Thank you for bringing this matter to my attentionAs you know, our firm treats consumer satisfaction with the utmost importance. I apologize for the inconvenience that the consumer experienced with our handling of this account. Though I am glad to report that per his request, our
office provided a letter advising that the account has been settled in full, and have also filed a satisfaction of judgment with the *** *** *** *** on June 13, 2017. We have further notified our client, *** *** ***, of resolution. My client will then take the necessary action with regard to accurate credit reporting.I hope that this response sufficiently resolves this matter. If not, please feel free to reach out to my directly.Thank you again for your attention to this matter.This communication is from a debt collectorThis is an attempt to collect a debt and any information obtained will be used for that purpose.Eric *P***Attorney at LawJavitch Block LLCSuperior Avenue, 19th FloorCleveland, OH 44114*** *** *** ***

Thank you for bringing this matter to my attention. As you know, our firm treats consumer dissatisfaction with the utmost importance. I had the chance to review the problem. it is accurate that our firm was closed for a few days in the beginning in April for system
maintenance and conversion. This appears to be the root of the problem. However, since then, our firm did delete the online payment and set up a check by phone for the correct amount, So, in other words, we believe that this situation and problem has been remedied. If not, or if there are any other issues, please feel free to contact me directly to advise.Thank you very much for your time and consideration. And I apologize for the inconvenience and confusion on this account.Sincerely.Eric S*AttorneyJavitch Block LLC

To Whom it May concern:   I am happy to report that this matter has been resolved.  The issue deals with confusion about online payments to multiple accounts.  We spoke with Ms. B[redacted] and reset the payment arrangements.  So, the results should be satisfactory.   If not,...

or if any questions or concerns, please feel free to contact me.   Thank you as always.   This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.   Eric S. [redacted] Attorney at Law [redacted] 216.[redacted] Fax: 216.[redacted]

Revdex.com:
I have reviewed the response made by Mr. [redacted]. The information he provided me during our conversation was sufficient enough for me to accept his response. However, I still have not received the documentation Mr. [redacted] said he would work on for me during that phone call December 15th. I am choosing to believe he will keep his word and will continue to check the mail everyday. Until then, thank for your assistance with this matter
Regards,
[redacted]

August 5, 2015 VIA ELECTRONIC MAIL ONLY [redacted] Revdex.com Re: Revdex.com Complaint No.: [redacted] File No.: [redacted] Dear [redacted]: I am responding to the complaint filed against us by the Consumer. Please be advised that we are a law...

firm and that part of our practice involves collection of debts. The Consumer is not a consumer of our services and is not a client of our law firm. As such, as you are aware, we are not allowed to discuss this matter with a third party (Revdex.com). However, we will accept the Consumer's complaint as granting our firm and our client permission to communicate with the Revdex.com. I apologize that this matter was not handled to the Consumer's satisfaction. I had the opportunity to review my notes and file and understand the nature of the dispute. Our firm represents [redacted] in regards to collection upon an account. At this time, our firm will cease further contact with the Consumer while my client reviews his complaint and desired outcome. After my client has reviewed this matter thoroughly, a decision will be made as to whether our firm will close the account based upon the allegations made within the complaint. Unfortunately, as of the date of this letter, I do not have a response from my client. Again, I apologize for any confusion or concern this may have caused the Consumer. I hope this information is sufficient for you to now close your file in this matter. If, however, you have any further questions or concerns, please do not hesitate to contact me. Very truly yours, Eric ** P[redacted]

The complaint was confirmed resolved via phone.

Good morning.  Since the submission of the response, Ms. [redacted] and I spoke.  I believe that the dispute has been resolved.  Per her request, on December 15, 2017, we mailed a letter reiterating the payment plan in place, which confirms the account balance and the settlement balance.  I hope that this will be sufficient for her purposes.  If not, she is welcome to call me to discuss.Thank you as always. Please let me know if I can be of further assistance.Sincerely,Eric [redacted]This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Eric [redacted]Attorney at LawJavitch Block LLC1100 Superior Avenue, 19th FloorCleveland, OH 44114216.687.1199 ext. 3233Fax: 216.685.3036[redacted]

Thank you for bringing this matter to my attention. As you know, our firm, Javitch Block, treats consumer dissatisfaction with the utmost importance.  As such, I had the opportunity to thoroughly review my file and discuss with my client. I apologize for the difficulties that [redacted]...

experienced when making her payment.  I do note, however, that our office did refund the duplicate payment of $830, and reimbursed her insufficient funds fees.  If there are any additional bank fees as a result of the occurrence, [redacted] is welcome to forward proof to our office for review to determine whether a further refund is appropriate.  I again apologize, but am glad to see that it has been addressed and [redacted] has been made whole. Thank you for your attention to this matter.  As always, please feel free to contact me with any questions or concerns.  This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Eric ** P[redacted]Attorney at LawJavitch Block LLC1100 Superior Avenue, 19th FloorCleveland, OH 44114216.687.1199 ext. 3233Fax: 216.525.4952ep[redacted]@jbandr.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[I reviewed the response from Mr. [redacted] and my concern is that this letter was sent December 6th when I requested this several weeks ago. Almost a month to be exact. I was told on that phone call, that the letter would be sent out that day. The response also states, that I can call anytime and request a letter showing my balance. This to is inaccurate due to a rep actually telling me “Javitch Block does not have the provision to send statements.” I was also told “do you know how many letters we’d have to send?” So getting a statement is not as simple as Mr. [redacted] has advised. I have only received one letter showing a balance,  a representative typed it up for me.  It is obviously not that simple. I would also encourage Mr. [redacted] to pull the calls. .]
Regards,
Tiarra Hawkins

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

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Address: 140 E Town St Ste 1250, Columbus, Ohio, United States, 43215-4268

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