Javitch Block Reviews (%countItem)
Javitch Block Rating
Address: 1100 Superior Ave E Fl 19, Cleveland, Ohio, United States, 44114-2521
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I have been trying to reach the company since May and I cannot get through! I keep getting put nyb on hold for 30+ minutes and then I get hung up on. Call back and then have to leave mulitple messages. All I am trying to do is reaolve my stuff get it paud and I can get through! Even after leaving mulitple messages they do not call back!!! This is ridiculous!!! This place is a scam because they wont answer or call back they just want to dongarnishment. Such *** they should not be allowed to do what they are doing especially when I call weekly!
Good morning. As always, thank you for bringing this matter to my attention. I apologize that our service has been unsatisfactory and frustrating for Mr..
As background, our office obtained judgment against Mr. on behalf of *** assignee of *** in the Ashtabula County Court Western Area in Ashtabula County, Ohio. This occurred on July 31, 2012. My file notes reflect that we attempted to return phone calls and left a message/voicemail on August 22, 2019 and recently on July 23, 2020. We are happy to speak with Mr. in an effort to settle the judgment. He can call me personally at ***. Lastly, I should note that contrary to the comment in the complaint, we have not filed a garnishment or taken any actions in that direction.
Thank you again for your attention to this matter.
I have been contacting the company because they are trying to garnish a wage when I had sent payments to ***. Every time I call I get the run around that they have to call *** to check it out but then say *** has not been contacting back. Which is fine, however I asked them about getting into a payment plan and they tell me they will call me back. I will call and then of course nobody answers and I get put into a voicemail and again no call back. This company is quick to try to garnish wages however they will not call back or even look into the payments sent to ***. They also will not make any arrangements with me and this has been going on since it started. They keep telling me that they have to look into and they don't. Same thing with my husbands account. We have tried calling before the due date and no answer and no response. This is getting out of hand considering I was going to pay off the account before COVID hit. If they want money I need them to call me and If I don't answer then leave a dang message.
Thank you for bringing this matter to my attention. As you know, Javitch Block treats consumer concerns with the utmost importance. As background, our firm is the attorney for *** who placed Ms. charged off credit card with us for collection. Suit was filed in the *** Municipal Court, which was reduced to judgment. In February of this year, we mailed Ms. notice that we intend to file a garnishment of personal earnings, and provided a list of ways for her to avoid the garnishment. As there was no response, our office filed a garnishment of personal earnings.
I've had the opportunity to review with my client whether there have received payments on this account. They have advised me that no payments have been received. Ms. does have other accounts with ***, so it is possible that payments have been made on those accounts (I don't know that for certain, I am just speculating).
That said, Ms. is welcome to call me to try to work out a voluntary payment schedule.
I hope that this response is sufficient for your purposes. Please reach out to me directly should you need any additional information or have any questions.
Thank you for your time.
Sincerely
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Hello,
I called in and spoke with someone before the garnishment was sent out and was specifically told that they had to speak with ***. I kept calling back and kept on getting the same answer that I had to call back because they could not get a hold of ***. After several callbacks by myself I told Javitch block to please just put me on payment plans and if they get a hold of *** then we will go from there. I was told I had to call back. After that point I could not get a rep and I would leave messages. I want a direct contact number and email that I can get answers in within 24 hrs because my husband and I have been trying to get both accounts on payment plans. Please give me a direct contact phone so I do not have to go through prompts and then have to leave a message on a general machine.
Horrible and unprofessional experience. Spoke with a lady and a guy on the phone multiple times regarding a license hold and now getting different information each time before getting hung up on. When calling back to question the different information the company get's rude then hangs up once again.
I have a collection that I have been trying to pay off. I have been attempting to pay the debt via Javitch Block LLC for 3-4 months and I can not get in touch with a single employee of this company.
I have called countless times, leaving voicemails. I have sent emails and I sent a letter via USPS certified mail with signature confirmation of delivery which was ignored (have proof of this and copy of letter).
Good morning. Thank you for considering our response to Mr. complaint. Javitch Block treats these types of concerns with the utmost importance. Our office represents Midland Funding LLC in regards to collection of a charged off credit card account that has been reduced to judgment on November 22, 2017.
Upon review of my file, I do see an attempt from Mr. to settle the account which was a letter in October of this year. Mr. requested a settlement of approximately 6% of the total balance due. Unfortunately, that offer is unacceptable. Prior to that, our office spoke with him in February of this year where we indicated that our client was seeking the balance in full.
While I do appreciate the settlement attempt, I do not believe the parties will be able to resolve at this time.
That said, I further do not find the complaint to be valid and should be dismissed.
Thank you for your attention to this matter. Please feel free to reach out with any questions or concerns.
Dear Revdex.com:
I appreciate that Mr. is wanting to resolve this account. However, I do not believe that negotiating through your portal is appropriate under the circumstances.
Mr. is welcome to call our office at *** in an attempt to further negotiate. Of course I cannot promise that a compromise will be reached, but he is certainly welcome to call us and try.
Thank you again.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I have contacted them 2 times by phone, they do not answer and left messages. Once by email and no return email I am trying to pay off my debt and I need an account number/file number to start sending in payments. I just don't want to send a payment and not knowing where it is going to wind up or not being credited to what I owe.
Good morning. Thank you for taking the time to consider our response . As background, our client is *** who placed the consumer's charged off credit account with our office for collection. We understand her concern that our office has not responding to wanting to discuss the account. At some point Ms. indicated to our client that she wanted no further contact and to "cease and desist" from collection calls. As such, our file is marked as a "cease and desist" and we are currently requesting from our client permission to contact her in hopes to resolve the account. Additionally, Ms. may send us a signed letter advising that she lifts the "cease and desist" so that we can discuss the account and work towards resolution.
I am hoping that this will resolve in the near future.
Any questions or concerns, please feel free to contact me.
Attorney at Law
Javitch Block LLC
I am in a debt management program. Mr. contacted me about my lending club account which is in collections. The gentleman working with me on my debt management is mr. ***. He tried to contact. Mr. on more than one occassion to negotiate a payment arrangement but mr *** refused to answer his calls by keeping him on hold for an extended period of time. Mr. Lewis sent him information to start negotiations but mr. refused.
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Good morning. Without waiving our right to respond, may we please have a 10 day extension to May 27, 2019 to provide our response? My hope is that the parties are able to resolve the dispute in the meantime.
Thank you so much.
I have reviewed the response made by the business in reference to complaint ID and find that this resolution is satisfactory to me.
Javitch Block llc is a cut throat delt collector. There was a judgement 9 years ago on a vehicle I had. This item was removed from my credit report three years ago. In March of 2019 they filed a garnishment with my employer. Without no warning. This should be illegal. Someone needs to close this company down. I will be contacting the Attorney General in the state of WV & Ohio on them and the original creditor as well.
I have tried to settle with them but they won't negotiate per my financial ability. I am a cancer survivor and I have lots of debt and can only settle paying a smaller amount. They would settle paying 946 instead of a 1202.63 only if I pay 92dollars a month and I cannot afford that I offered 500 on The 10th that I am borrowing from family and then 50 a month to dismiss at 946, but they wouldn't negotiate or settle there customer service sucks I have previous money to other creditors and they settle for 25 a month why won't they budge
10:18 AM (1 hour ago)***
*** – May we have an extra 7 days, to March 8 to reply the complaint?
Thank you.
This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
Thank you for bringing this important matter to my attention. Javitch Block treats concerns like these with the utmost important. As such, I’ve had a thorough opportunity to review my file and discuss with my client, ***
***s account with our office for the purpose of collecting on a charged off *** credit card. Suit was filed in the ***, known as case number ***. I note that recently Ms. called into our office and spoke to a collection specialist and supervisor, attempting to negotiate the balance due. Unfortunately, there was no resolution. However, as the lawsuit proceeds, the parties can certainly revisit negotiations. Our office is always open to resolution, but unfortunately thus far the parties are at an impasse.
With this said, I do not find any wrong doing or unreasonableness by our office and would respectfully ask that the complaint be dismissed.
Thank you. As always, please feel free to reach out should there be any questions or concerns.
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This company is very cut throat, they threaten to harbor your license because it is suspended. I was stated by Seth Row an attorney for this company that I would gain my license back in 2 months if I make payments to them. I have made a total of 3 payments monthly and haven't heard anything from this company. I tried to call them during normal business hours on 1/16/2019, a total of 3 calls each time on hold for 20min being 1st in que each time and still not talk to a representative. They are very rude and not helpful. I just want information about when my license will be relased if I am complying with the payments I am supposed to make.
First and foremost, thank you for granting us an extension to reply to this complaint. Our tardiness is due to a processing error, so thank you for notifying me to respond.
And thank you for bringing this complaint to my attention. We treat concerns like these with high importance. As such, I've had a thorough opportunity to review my file. I apologize to Ms. for the frustration and confusion.
As background, our office obtained Judgment against Ms. in the state of Indiana which was based upon a motor vehicle accident insurance subrogation claim on behalf of our client, *** Insurance Company. Pursuant to Indiana law, our office reported the Judgment to the Indiana BMV which subsequently suspended Ms. driver's license. In November of last year, the parties agreed to a repayment plan. In exchange our office agreed to ask the BMV to reinstate her driver's license.
We have record of all payments made. As explained to Ms., the license reinstatement process is lengthy and could take up to 60 days, if not more. After coming to the pay plan agreement, we sent her the agreement in writing, which she signed and returned to our office, which then we signed and filed with the court. Then, the Judge must sign the agreement and the clerk mails it back to our office. We recently received the signed agreement from the court and we mailed our reinstatement letter to the BMV on January 21, 2019. From that point, the BMV does not notify our office when they reinstate the driver's license.
I hope that this information is useful for your purposes and Ms. driver's license is reinstated as soon as possible.
Thank you again. Sincerely
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
I have been mailing monthly payment but they refuse to send statements showing that my payments have been made. I’ve emailed and received read receipts 5 times but they never email me back. I have no idea if my payments are being applied to my account. Also, they have contacted my elderly parents who live hours always from me and continue to harass them.
Dear Ms.:
Thank you for bringing this matter to my attention. Our firm treats consumer concerns with the utmost importance. As such, I’ve had a thorough opportunity to review my file and discuss with my client, TD Bank USA, N.A.
Ms.’s account with TD Bank was placed with our office for collection on or about January 30, 2017. The matter was sued in the Canton Municipal Court and reduced to Judgment on December 17, 2017. The amount of the Judgment is $1,348.89 with interest at 4% per annum from date of judgment, plus court costs. Ms. did make a payment of $20 on or about October 10, 2018.
If Ms. would like to set up a monthly payment plan going forward, she will need to call us toll-free at 1-***. Due to the inherent privacy issues associated with email communications, our office will only schedule a payment plan over the telephone while having a meaningful discussion with the costumer.
She is free to call during normal business hours and we would be happy to assist her.
I hope that this response is sufficient for your purpose. If not, please feel free to contact me with any questions or concerns.
Thank you again.
I have reached out to Javitch Block numerous times in attempt to get a bill or some type of statement showing what I owe and what I have paid. Most businesses send a billing statement or summary. Javitch Block sends me nothing, when I called, I was told , “it’s not our responsibility to keep up with your bills.” They also said they don’t have a provision to send bills to clients. How is that legal? Does that not infringe upon my right to be informed? How do I know if what I’m paying is good enough to pay off this debt? II have no idea of how much interest we are being charged or even the principle amount due. How Can I make informed decisions if I have nothing to review? The last time I spoke with them was over a month ago. They gave me issues throughout the phone call, horrendous customer service, and then finally a manager got on. He never apologized for the actions of his employees, he was simply trying to shut me up and get me off the phone. He claimed they would mail me a statement but I got nothing. This has happened numerous times. Javitch Block has only mailed us 3 times, I have been paying them since March. There was even a time where they weren’t even drafting. I have no idea if our contract is being upheld.
(The following was copy/paste by Revdex.com staff - ***)***From: Eric Peterson <***>Date: Fri, Dec 8, 2017 at 8:54 AMSubject: RE: You have a new message from the Revdex.com serving Greater Cleveland regarding complaint #***To: Revdex.comDear Revdex.com - Thank you for bringing this matter to my attention. I apologize that Ms. has been dissatisfied with our service. We represent *** in a lawsuit against her father in the *** Ms. is welcome to call our office anytime to obtain a balance letter. In fact, my notes reflect that one was just mailed on 12/6/17. I trust that this will be sufficient for her purposes. If not, she may contact me directly at the number listed below. Again, my apologies, and please let me know if I can be of any further assistance. Thank you. This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Eric***Attorney at LawJavitch Block LLC1100 Superior Avenue, 19th FloorCleveland, OH 44114216.687.1199 ext. 3233Fax: 216.685.3036
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[I reviewed the response from Mr. and my concern is that this letter was sent December 6th when I requested this several weeks ago. Almost a month to be exact. I was told on that phone call, that the letter would be sent out that day. The response also states, that I can call anytime and request a letter showing my balance. This to is inaccurate due to a rep actually telling me “Javitch Block does not have the provision to send statements.” I was also told “do you know how many letters we’d have to send?” So getting a statement is not as simple as Mr. has advised. I have only received one letter showing a balance, a representative typed it up for me. It is obviously not that simple. I would also encourage Mr. to pull the calls. .]
Regards,
Tiarra Hawkins
Good morning. Since the submission of the response, Ms. and I spoke. I believe that the dispute has been resolved. Per her request, on December 15, 2017, we mailed a letter reiterating the payment plan in place, which confirms the account balance and the settlement balance. I hope that this will be sufficient for her purposes. If not, she is welcome to call me to discuss.
Thank you as always. Please let me know if I can be of further assistance.
Sincerely,
Eric ***
This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
Eric ***
Attorney at Law
Javitch Block LLC
1100 Superior Avenue, 19th Floor
Cleveland, OH 44114
216.687.1199 ext. 3233
Fax: 216.685.3036
Revdex.com:
I have reviewed the response made by Mr.. The information he provided me during our conversation was sufficient enough for me to accept his response. However, I still have not received the documentation Mr. said he would work on for me during that phone call December 15th. I am choosing to believe he will keep his word and will continue to check the mail everyday. Until then, thank for your assistance with this matter
Regards