[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:From: [redacted] < [redacted] >Date: Thu, Jun 25, at 10:AMSubject: # [redacted] To: " [redacted] " < [redacted] >Regarding the 125% Kelly Blue Book Value on my trait was never mentioned during my visit to the dealership nor was there any mention of a customer loyalty discount.I would like to state for the record that I will never seek this dealership's business in the future and will warn anyone who believes that they will be treated any differently whether as a new client or return client.I therefore would like to recant the dealerships response and request that this statement be placed onto your website for others to evaluate my experience as a deterrence from using this dealership.Thanks again for your patience and assistance throughout this ordeal Regards, [redacted]
The Revdex.comComplaint ID [redacted] We are very sorry to hear that one of our apperciated customers had an unsatisfactory experience here at Koons KIA of Woodbridge, as our customer's complete satisfaction is out number prioriy.We have been in contact with the client, we attempt to trade the client out of the curent vehicle but are unable to at this time.We currently have the vehicle in the service department addressing the clients concerns with this vehicleThe client is in one of our rental vehicles until the clients vehicle is repaired as agreed upon.Koons KIA of WoodbridgeJefferson davis highwayWoodbridge VA
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will contact them to schedule an appointment for the vehicle Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:From: [redacted] < [redacted] >Date: Thu, Jun 25, at 10:AMSubject: # [redacted] To: " [redacted] " < [redacted] >Regarding the 125% Kelly Blue Book Value on my trait was never mentioned during my visit to the dealership nor was there any mention of a customer loyalty discount.I would like to state for the record that I will never seek this dealership's business in the future and will warn anyone who believes that they will be treated any differently whether as a new client or return client.I therefore would like to recant the dealerships response and request that this statement be placed onto your website for others to evaluate my experience as a deterrence from using this dealership.Thanks again for your patience and assistance throughout this ordeal Regards, [redacted]
The Revdex.comComplaint ID [redacted] We are very sorry to hear that one of our apperciated customers had an unsatisfactory experience here at Koons KIA of Woodbridge, as our customer's complete satisfaction is out number prioriy.We have been in contact with the client, we attempt to trade the client out of the curent vehicle but are unable to at this time.We currently have the vehicle in the service department addressing the clients concerns with this vehicleThe client is in one of our rental vehicles until the clients vehicle is repaired as agreed upon.Koons KIA of WoodbridgeJefferson davis highwayWoodbridge VA
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will contact them to schedule an appointment for the vehicle Regards, [redacted] ***